Key Account Manager FMCG
At a glance
Mid-level Account Management role at Kenvue. Europe/Middle East/Africa, Norway, Oslo, Oslo · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Create annual joint business plans with key retail customers and carry them through to execution
- Set trade terms, promotions, and pricing while pursuing sales and profit targets
- Review sales against forecasts, close performance gaps, and handle routine customer complaints
- Use category information and shopper insights to find growth opportunities with retail accounts
- Coordinate with Brand Activation, Supply Chain, Finance, and Marketing on launches, pricing, and execution
What you bring
- You have experience managing key accounts and developing customer relationships
- You bring financial knowledge plus strong negotiation and communication ability
- You work confidently in Microsoft Office at an advanced level
- You use data to track performance and adjust commercial plans
Who this fits
This role suits a commercially minded account manager who can build retailer partnerships, negotiate effectively, and turn sales data into action. You’ll work from Oslo in a hybrid setup and report to the Country Sales Manager Norway. The position centers on strategic retail accounts and cross-functional coordination.
From the employer
Kenvue is currently recruiting for a:
Key Account Manager FMCGWhat we do
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.
Who We Are
Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.
Role reports to:
Country Sales Manager NorwayLocation:
Europe/Middle East/Africa, Norway, Oslo, OsloWork Location:
HybridWhat you will do
What you will do
As a Key Account Manager FMCG you will be responsible for managing and developing strategic relationships with key retail partners. The role focuses on driving joint profitable growth, ensuring flawless execution of joint business plans, and maximizing market share.
Key Responsibilities
- Develop and execute annual Joint Business Plans (JBPs) with our key customer.
- Negotiate trade terms, promotional plans, and pricing strategies to deliver sales and profitability targets.
- Continuously monitor sales progress, identify gaps, implement corrective actions, and resolve routine customer issues and complaints promptly, to maintain high levels of customer satisfaction
- Analyze sales results against forecasts and proactively adjust business plans using data-driven insights to anticipate client needs and market shifts.
- Prepare comprehensive and periodic sales reports and present detailed analyses to senior management.
- Build strong, long-term partnerships with decision-makers at key retailers.
- Act as the main point of contact for all commercial discussions.
- Leverage category data and shopper insights to identify growth opportunities with your customers.
- Collaborate with Brand activation manager to implement tailored solutions for in-store and online execution.
- Track promotional ROI and optimize investment.
- Work closely with Supply Chain, Finance, and Marketing to ensure operational excellence.
- Align with internal stakeholders on pricing, product launches, and strategic initiatives.
What we are looking for
Required Qualifications
- Experience in Key Account Management
- Customer relationship management and business development skills
- Strong Financial knowledge
- Strong communication and negotiation skills
- Advanced proficiency in Microsoft Office
Desired Qualifications
- Experience working within FMCG
- Analytical and data-led approach to monitoring and track business performance.
- Degree in Business, Marketing or related discipline.
- Strong analytical mindset paired with creative problem-solving abilities to develop innovative client solutions
- Excellent customer-centric approach with superior relationship-building and solution-selling skills
- Competence in budget planning and expense management to ensure financial discipline
- Experience in sales enablement strategies and strategic sales planning to drive revenue growth
- Outstanding communication and presentation skills tailored for diverse stakeholder engagement
- Results-driven, proactive, and entrepreneurial mindset with the ability to adapt to dynamic business environments
If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.
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