Content Writer

kaseya Open · verified Aug 21, 2026

Franklin Mid-level Content Creation

Mid-level Content Creation role at kaseya. Franklin.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll create original content and take it from initial idea through final delivery
You'll keep voice, style, and messaging aligned across MSP Success Digital, Peer, and website content
You'll turn technical or service details into clear copy for the intended audience
You'll edit expert drafts for readability, accuracy, search, AI optimization, and brand compliance
You'll manage multiple content projects through CMS and workflow tools while meeting deadlines

What you bring

You have at least three years of content marketing experience, preferably in B2B, across varied written formats
You hold a degree in marketing, advertising, or communications, or offer equivalent work experience
You understand AIO and SEO best practices
You bring strong writing, communication, organization, analytical, and detail-oriented skills

Who this fits

This role suits a mid-level content marketer who can write for MSP partners, prospects, or the SMB audiences they serve. You'll work with strategy, creative, digital, peer, and external MSP teams while handling several assignments at once. The role is based in Franklin, United States, and the listing does not state travel, visa, or people-management requirements.

From the employer

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

As an MSP Success content specialist, you will play a critical part in enabling MSP partners to grow revenue, improve go-to-market execution, and better leverage Kaseya solutions through high-quality content.

Our team creates marketing collateral for MSP owners and marketing teams to acquire SMB customers, content to inform MSPs through the MSP Success website and instructional content through Success Peer. Depending on the content being created, the target audience will be either Kaseya MSP partners and prospects, or the SMBs that are the MSPs’ target audience.

As a content specialist on the MSP Success Content Team, you will be responsible for developing and delivering content across multiple initiatives and formats. This position offers the opportunity to create content that directly impacts the growth and success of MSP partners.

Success in this role is measured by timely and accurate delivery of content with minimal revisions necessary, content engagement metrics and overall quality of work.

Responsibilities

Contribute original, high-quality, engagement-driven content from concept to delivery
Ensure consistent tone, style and messaging across each content type (e.g., MSP Success Digital, MSP Success Peer and MSP Success website)
Translate complex technical or service information into clear, engaging language for the target audience.
Review and refine SME-created content for grammar, readability, accuracy, SEO and AI optimization (AIO), and compliance with brand voice guidelines and standards, where applicable.
Use CMS and workflow tools (e.g., MSP Success Partner Portal, WordPress, Asana, and AI-assisted content tools like ChatGPT or Gemini) to manage multiple projects simultaneously and ensure timely delivery.
Stay informed on social media, AIO and SEO trends, and content performance insights to guide continuous improvement.
Collaborate internally with Strategy, Creative, Digital and Peer teams to ensure content aligns with visual and functional best practices.
Collaborate externally with MSP partners in the content creation process where applicable.

Required qualifications for this role

3+ years of experience in a content marketing role (ideally in a B2B environment) with experience creating various types of written content such as gated downloadable resources, blogs or long-form articles, webinar decks and scripts, social media and ad copy, and video scripts
BA/BS degree in marketing, advertising or communications or equivalent work experience
3+ Familiarity with AIO and SEO best practices

Preferred qualifications

Excellent written and communication skills
Experience creating partner-facing or enablement content
MSP or IT industry experience
Deep familiarity with cybersecurity/IT topic'
Ability to multitask and take on multiple assignments simultaneously
Meticulous attention to detail
Excellent organizational and analytical skills

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.