Key Account Manager
At a glance
Mid-level Account Management role at Karo Healthcare. Düsseldorf · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow strategic relationships across FMCG, pharmaceutical wholesalers, pharmacies, cooperations and franchise networks
- Own account turnover, margin and budget results while building plans for sustainable sales and contribution growth
- Lead yearly customer negotiations and refine commercial terms around profitability goals
- Use shopper, customer, market and competitor insights to shape promotions and new business opportunities
- Coordinate internal stakeholders while serving as customers’ strategic contact
What you bring
- You have proven experience in key account management, sales or commercial work, ideally in a fast-moving sector
- You bring experience overseeing revenue, margins and customer budgets with a strong commercial approach
- You communicate confidently in German and English, both in writing and conversation
- You can work confidently with Microsoft PowerPoint and Excel
Who this fits
This role suits a commercially minded account leader who combines strategic planning with hands-on execution and value-led negotiation. You’ll need strong stakeholder and project management skills, plus confidence working with contacts at multiple organizational levels. The position is based onsite in Düsseldorf, Germany.
From the employer
Karo Healthcare, a dynamic and growing personal-care retail company, is all about making smart choices for everyday healthcare. With a wide-ranging portfolio across seven categories including medical products, we own and sell over 80 brands in about 90 countries. Our portfolio includes such brands as E45, Pevaryl, Lamisil, Nutravita, Decubal and many others. Our core belief in empowering people to make intelligent health decisions drives our growth strategy, blending organic expansion and M&A.
Join us at Karo Healthcare on our exciting journey. We're currently looking for a Key Account Manager for our office in Düsseldorf.
What’s in it for you?
This is a high-impact commercial role for someone who enjoys moving fast, owning customer relationships and turning strategy into results. You’ll work with leading customers across the pharmacy and consumer healthcare landscape, take real responsibility for growth and profitability, and gain exposure to an ambitious international business that is scaling quickly.
What you’ll be doing
- Own and develop strategic relationships with key customers across FMCG, pharmaceutical wholesalers, pharmacies, pharmacy cooperations and franchise pharmacy networks
- Take responsibility for turnover, margin and budget performance across your accounts
- Build and execute strategic and operational customer plans to drive sustainable sales, revenue and contribution margin growth
- Prepare and lead annual negotiations with key customers, balancing commercial opportunities with profitability targets
- Review and further develop sustainable commercial terms and customer conditions
- Drive targeted promotions and commercial initiatives based on shopper and customer needs
- Identify new business opportunities and develop innovative customer and sales strategies
- Monitor market, customer and competitor developments to identify growth opportunities and emerging trends
- Act as a trusted strategic partner and key point of contact for customers, while coordinating effectively with internal stakeholders across the business
Requirements
- Proven experience in Key Account Management, Sales or Commercial roles, ideally within FMCG, consumer healthcare, pharmaceuticals or another fast-moving environment
- Strong commercial mindset with experience managing revenue, margin and customer budgets
- Excellent negotiation skills and a value-based selling approach
- Ability to combine strategic thinking with a hands-on, execution-focused way of working
- Strong communication and stakeholder management skills, with confidence engaging contacts at different organisational levels
- Solid customer and market understanding with the ability to translate insights into commercial actions
- Strong project management and organisational skills
- Confident user of Microsoft PowerPoint and Excel
- Excellent written and spoken German and English
Benefits
- Opportunity to create, grow, and encourage
- Apart from a competitive salary pack, there are lots of growth opportunities to meet your personal ambitions
- Flexible schedule and life work balance
- Responsibility for exciting and challenging projects that have a direct, visible impact on our customers and the industry
- Very positive work environment in a young, international, and motivated team
- Start-up spirit while being a part of the large international organization with strong values
Karo Healthcare has a Diverse & Inclusive environment. We are looking for qualified candidates irrespective of gender, gender identity, sexual orientation, ethnicity, race, religion, national origin, disability or age.
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