Lead Generator Inside Sales

Jci Open · verified Sep 10, 2026

Chennai-Tamil Nadu-India Full-time Mid-level Demand Generation

Mid-level Demand Generation role at Jci. Chennai-Tamil Nadu-India · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You’ll create sales opportunities through customer outreach and spot upsell and cross-sell potential
You’ll use phone, email, and digital channels to uncover needs and recommend relevant products
You’ll screen leads, pass qualified opportunities to outside sales, and support sales campaigns
You’ll provide product, technical, pricing, and selection guidance while preparing quotes and processing orders
You’ll update CRM records, follow up on requests, and coordinate internal teams to resolve order issues

What you bring

You’ll have a bachelor’s degree in business, engineering, marketing, or a related discipline
You’ll bring two to five years in inside sales, sales support, customer service, business development, or similar work
You’ll communicate clearly, build customer relationships, and influence purchasing decisions
You’ll have lead-generation and customer-engagement experience plus CRM and Microsoft Office proficiency
You’ll manage competing priorities and collaborate effectively in a fast-paced workplace

Who this fits

You’ll suit this role if you enjoy customer conversations, opportunity creation, and sales work tied to revenue growth. B2B or technical-product sales, order and quotation knowledge, and experience supporting field sales or managing accounts are preferred. The role is full-time and listed in India, though no more specific location is provided.

From the employer

The Inside Sales Representative is responsible for generating sales opportunities, supporting revenue growth, and enhancing customer engagement through phone and email interactions. The role focuses on identifying customer needs, promoting products and services, qualifying leads, supporting sales campaigns, and collaborating with field sales teams to drive business growth.

Key Responsibilities

Generate new sales opportunities and identify upselling and cross-selling opportunities through proactive customer outreach.
Engage with customers via phone, email, and digital channels to understand requirements and promote relevant products and solutions.
Qualify leads and coordinate handoff of sales opportunities to the outside sales team when required.
Provide customers with product information, technical guidance, pricing, and product selection support.
Prepare and manage quotations, process orders, and ensure timely follow-up on customer requests.
Coordinate with internal teams to expedite orders and resolve customer inquiries.
Support sales campaigns, customer retention initiatives, and lead generation activities.
Maintain accurate records of customer interactions, opportunities, and sales activities in CRM systems.
Monitor customer accounts and identify opportunities to increase revenue and improve customer satisfaction.
Achieve assigned sales targets and contribute to overall business objectives.

Required Qualifications

Bachelor's degree in Business, Engineering, Marketing, or a related field.
2-5 years of experience in Inside Sales, Sales Support, Customer Service, Business Development, or a related role.
Strong communication and interpersonal skills.
Ability to build customer relationships and influence purchasing decisions.
Experience in lead generation, customer engagement, and sales support activities.
Strong organizational skills with the ability to manage multiple priorities.
Proficiency in CRM tools and Microsoft Office applications.
Ability to work collaboratively in a fast-paced environment.

Preferred Qualifications

Experience in B2B sales or technical product sales.
Knowledge of order management, quotation processes, and sales operations.
Experience supporting field sales teams and managing customer accounts.
Strong problem-solving and customer-focused mindset.

Key Competencies

Customer Focus
Communication Skills
Sales Acumen
Relationship Building
Time Management
Problem Solving
Team Collaboration
Results Orientation

This role is ideal for a proactive sales professional who enjoys engaging with customers, generating business opportunities, and supporting revenue growth through effective inside sales activities.