Server Platforms / Customer Engineer
At a glance
Mid-level Solutions & Sales Engineering role at Jabil. Austin · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Advise customers and development teams on technical choices, then carry engineering projects from early concepts into production
- Shape server and product architectures with senior engineers, defining the component needs, interfaces, and specifications
- Review system-level product designs and documentation while advising on several projects at once
- Flag technical risks, make decisions affecting product quality and customer experience, and help project managers prepare quotes and estimates
- Present technical material, train teams, and maintain customer contact through meetings and on-site support
What you bring
- A bachelor's degree in engineering or an equivalent qualification, plus eight to twelve years of relevant engineering work
- At least four years in a lead engineering role
- Hands-on knowledge of server, storage, and networking system architecture, design, setup, and deployment
- Strong Linux expertise, including related applications and script development
Who this fits
This role suits an experienced engineering lead who can turn customer needs into technical solutions and work across multiple projects. The position is based in Austin and involves up to ten percent domestic and international travel. You must already be authorized to work in the United States without current or future visa sponsorship.
From the employer
Job Family: Systems and Security
Job Profile Title: Systems Engineer II
Job Posting Title: Server Platforms / Customer Engineer
Location/ Division Specific Information: Austin, TX/ P04
How will You Make an Impact?-
As a Server Platforms/ Customer Engineer, you will have developed expertise in a particular field of engineering or within a particular sector. You would have led design teams through full product development and into production. As a principal, you will be expected to demonstrate a level of expertise in a particular area that matches or exceeds the expertise of our customers. You will consult on system architecture, assess technical requirements and competencies needed during quoting and oversee design progressions during product developments. ****This position is not eligible for immigration and/or Visa sponsorship. Applicants must be legally authorized to work in the United States without current or future sponsorship by Jabil. Applicants requiring sponsorship will not be considered.
What will You Do?-
- Key technical advisor to customers and the Jabil development team.
- Lead execution of fast-paced engineering projects, owning delivery from concept through production.
- Provide technical input to help identify and solve project risks that may affect overall project plans and schedules.
- Make critical decisions impacting product quality, features, and customer experience.
- Work with Project Managers in the quoting and estimating process.
- Mentor of all technical/engineering staff.
- Stay abreast of the latest technology and techniques to provide designs that are competitive and cost effective.
- Work with Site Directors to define potential R&D project proposals that will help increase areas of competencies needed.
- Lead the development and implementation of platform and product architectures in collaboration with senior technical staff.
- Guide and oversee the development of system component requirements, interfaces, and specifications necessary to maintain the consistency and integrity of the architectures.
- Manage product design and documentation at a system level.
- Effectively consult on multiple projects in parallel.
- Deliver technical presentations, training, and ongoing customer engagement, including regular meetings and onsite support.
- Support global engagement with up to 10% of travel.
How Will You Get There?-
Education:
- Bachelor's Degree in Engineering or equivalent is required
Experience:
- Minimum of 8-12 years of related engineering experience
- Minimum of 4 years’ experience as a Lead Engineer
- Excellent verbal and written communication skills.
- Experience working in multi-site and multi-cultural environments.
- Proven ability to work within a fast-paced and ambiguous business environment.
- Strong problem-solving skills and attention to detail
Knowledge, Skills, Abilities:
- Experience with the architecture, design and configuration and deployment of server, storage and networking systems.
- Strong technical skills and the ability to translate customer requirements into technical solutions.
- Working knowledge of server products including embedded remote management standards, interfaces and applications.
- Expertise into all aspects of server and storage system performance, including raw synthetic and application proxy workloads, performance analysis, debug and optimization from the device to the application level.
- Facilitation of test results databases and visualization technologies to enable rapid decision making and conclusions.
- Expertise with Linux operating systems, related applications and script development
- Ability to travel up to 10% both International and Domestic
- This position is not eligible for immigration and/or Visa sponsorship. Applicants must be legally authorized to work in the United States without current or future sponsorship by Jabil. Applicants requiring sponsorship will not be considered.
Preferred Qualifications:
- Master's degree in engineering or equivalent is preferred
- Proven ability to work within a fast-paced and ambiguous business environment.
- Experience working in multi-site and multi-cultural environments is preferred
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong
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