Key Account Manager

Title:

Key Account Manager

Company:

Institut Produits Synthèse (IPSEN) AB

About Ipsen:

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.

Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.

Job Description:

Summary & Purpose of the Position

• Building and maintaining strong, long-term relationships with healthcare professionals (including physicians, physiotherapists, nurses), influencers and decision-makers within the field of Neuroscience.
• Maintaining and building legacy in Sweden to develop market shares.
• Building spasticity network and take an ownership in the spasticity area.
• Engaging HCPs in high-quality scientific and product discussions, providing tailor-made services, support and communication in line with approved materials in order to achieve assigned sales goals in respect to Ipsen’s and Ethics & Compliance rules.
• Being an active member in the Nordic Neuroscience Team to support the business within the region.

Main Responsibilities & Technical Competencies

• Develop and execute strategic account plans to maximize product potential mainly within Neurology and Rehabilitation medicine (Physical Medicine & Rehabilitation specialists), along other therapeutic areas such as Pediatrics or Urology.
• Develop strong and long-term relationships with customers in assigned accounts and collaborate with stakeholders to deliver superior customer experiences that meet organization objectives.
• Conduct regular meetings to understand customer needs, deliver tailored solutions, and provide scientific and commercial support.
• Coordinate and facilitate educational programs, speaker events and promotional activities to enhance product awareness and drive product utilization.
• Prepare and deliver impactful presentations and training sessions for healthcare professionals.
• Collaborate cross-functionally with Nordic colleagues to ensure effective implementation of account-specific strategies.
• Stay up to date with clinical data, treatment guidelines, and developments within the Neuroscience field.
• Sharing relevant customer and market insights with the wider cross-functional team and documenting customer interactions in our CRM system (Veeva).
• Monitor sales performance, market trends, and competitor activities, providing insights for the neuro management team.
• Identifying opportunities and business barriers to adoption and translating customer insights into concrete commercial actions.
• Representing IPSEN at relevant national and international congresses, meetings and professional events.
  

Knowledge & Experience (essential):

• Experience in pharmaceutical sales, key account management, or a related healthcare commercial role, preferably within neurology.
• Proven ability to build and maintain strong relationships with healthcare professionals (physicians, nurses, physiotherapists) and key decision-makers in hospital and private care settings.
• In-depth understanding of the healthcare ecosystem, including patient pathways, treatment protocols, and market access dynamics relevant to neurology and hospital setting.
• Strong business acumen with the ability to analyze market trends, identify opportunities, and develop and execute strategic account plans in order to optimize territory performance.
• Excellent communication, negotiation, and presentation skills, with the ability to tailor scientific and clinical information to diverse audiences.
• Experience in working cross-functionally with medical, marketing, and sales operations teams to deliver account-specific strategies and achieve sales targets.
• Proficiency in using CRM systems and digital tools to manage customer interactions and generate sales insights.
• Familiarity with compliance and ethical standards in pharmaceutical sales is a must

Education / Certifications (essential):

• Bachelor’s degree in life sciences, pharmacy, business, or related field.
• Certification to work in pharmaceutical sales in Sweden (LIF).
• A valid category B driver’s license.

Language(s) (essential):

• Swedish: Native language
• English: Full professional proficiency

We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application.