growthroles

Technical Solution Consultant

Intuitive intuitive.com Open · verified Sep 23, 2026
On-site Tokyo Full-time Mid-level Solutions & Sales Engineering

At a glance

Mid-level Solutions & Sales Engineering role at Intuitive. Tokyo · full-time.

Pay not stated

RoleSolutions & Sales Engineering
SeniorityMid-level
LocationTokyo
WorkplaceOn-site
EmploymentFull-time
PostedJun 13, 2025 · 15mo ago
Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

  • Act as the digital solutions specialist, connecting applications with robotic platforms and hospital systems
  • Build and present integration approaches that support sales conversations and customer technology planning
  • Define project functionality with customers and sales partners, then guide hospital intake and prioritization
  • Document implementation details, coordinate handoffs, and help deliver against clinical expectations
  • Feed industry insights to product and go-to-market teams while developing customer-facing technical materials

What you bring

  • At least four years consulting on medical devices, focused on healthcare technology
  • A bachelor’s degree plus experience with architecture diagrams, technical questionnaires, and RFI/RFP responses
  • Advanced knowledge of servers, databases, storage, networking, HL7, DICOM, and cloud-hosted services
  • Strong communication across operational, clinical, and technical stakeholder groups
  • Experience with audio/video capture equipment and virtual collaboration tools

Who this fits

You’ll suit a mid-level solutions and sales engineering role that combines hospital technology consulting, customer presentations, and implementation work. The position is onsite in Tokyo, requires access to surgical and patient-care areas, and includes travel of up to twenty-five percent, sometimes on short notice. You must be able to lift fifty pounds.

From the employer

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Essential Job Duties

  • Serve as the digital solutions technology expert. Understand how our digital solutions integrate with Intuitive’s robotic platforms and within the hospital enterprise. Support the sales process through the preparation and presentation of consultative integration strategies for our digital application infrastructure.
  • Collaborate with customers and sales partners to develop functionality requirements that will establish the definition for the project. Effectively navigate hospital technology intake processes to gain acceptance and prioritization for our implementation.
  • Partner with colleagues to achieve implementation goals, ensuring thorough documentation and careful project transitions, to satisfy the clinical expectations.
  • Collaborate with product development and go to market teams to identify industry trends and strengthen digital solutions, providing feedback to shape product direction. Support the development of customer-facing technical documentation.

Required Skills and Experience (Specific skills, knowledge, and experience that an individual must possess in order to successfully perform in job)

  • Minimum 4+ years of work experience in medical device consulting with specialization in healthcare technology
  • Previous experience in building and presenting architecture diagrams, addressing technical questionnaires and RFI/RFPs, and translating clinical expectations into technical requirements
  • Understanding of Hospitals’ technical acquisition and implementation processes, healthcare technology market, and industry trends.
  • Advanced knowledge of server, database, storage, networking, HL7 and DICOM interfaces as well as cloud hosted services
  • Excellent written and verbal communication skills with all levels of stakeholders – operational, clinical, and technical
  • Experience with audio/video capture devices and virtual collaboration tools. Basic knowledge of video endoscopy systems, OR integration systems, operating rooms, and procedure rooms is preferred.

Required Education and Training

  • Bachelor’s Degree

Working Conditions

  • Able to enter surgical and other patient care areas
  • Able to travel up to 25%. Some short notice travel required
  • Able to Lift 50lbs
  • Remote work

当社は、法令に従い、全ての応募者について、その適性と能力のみを基準として公正に採用選考を行います。

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