Content & Campaign Manager
At a glance
Manager-level Campaign Management role at International SOS. Delhi.
Pay not stated Campaign Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Lead content planning and campaign delivery across digital and service channels to support client engagement
- Manage content on websites, apps and email, keeping quality aligned with brand and client objectives
- Build campaigns for client programs, then review results and adjust the work
- Coordinate vendors and contract staff handling creative work, production and translation
- Work with product and partnership teams to develop content and encourage its use across the organization
What you bring
- At least eight years in content or campaign management, preferably in travel, lifestyle or luxury
- Hands-on experience with campaign platforms such as Eloqua, Marketo or Salesforce
- Strong CMS and marketing automation experience, including tools such as Eloqua or Marketo
- A bachelor’s degree in marketing, communications or a related discipline
Who this fits
This manager role suits someone who can handle both content governance and campaign execution across B2B and B2C work. You’ll need to manage multiple stakeholders and travel for about fifteen percent of the role; your schedule may shift with business needs.
From the employer
A. Overall Purpose of the Job (Brief description of the primary purpose of this position)
This role leads content strategy and campaign execution to support client engagement across digital and service channels. It involves managing curated content, partnerships, and marketing initiatives to drive customer utilization.
B. Key Responsibilities (Critical responsibilities and skills of this position, listed in order of importance)
Campaign Management
- Oversee content creation and governance across websites, apps, and campaigns
- Manage campaign marketing and CMS platforms in partnership with the digital product teams
- Managing campaign management tools (Eloqua, Marketo, Salesforce, MoEngage, etc.)
- Manage vendors and ensure content quality aligns with brand and client objectives
- Develop and execute marketing campaigns to support client programs
- Collaborate with internal teams and partners to optimize content usage
- Monitor campaign performance and implement improvements
Content Management:
- Plan, create and oversee the production of various content and marketing materials, especially various Aspire and partner offerings
- Manage and govern content quality for client websites, apps, email campaigns and other channels
- Recruit, brief and manage vendors or contract staff to support content management, including creative team, designers, content production and translation efforts
- Work closely with the Partnership Development teams to jointly create and manage content which are aligned with local and global objectives and initiatives
- Regularly raise awareness and train on the availability of content to drive adoption by the broader organization, including service delivery
- Manage and update content across our digital channels
C. Job Profile
Qualifications Required:
- 8+ years in content/campaign management, ideally in travel, lifestyle, or luxury sector
- Experience in managing campaign management tools (Eloqua, Marketo, Salesforce, MoEngage, etc.)
- Strong experience with CMS, marketing automation tools (e.g., Eloqua, Marketo)
- Proven ability to manage B2B/B2C campaigns and multiple stakeholders
- Excellent project management and communication skills
- Bachelor’s degree in Marketing, Communications, or related field
Required Languages (Brief description of the language skills needed to perform the job)
- English
Travel / Rotation Requirements (Brief description of any travel or rotation requirements)
- 15% Schedule may vary according to business needs
Essential Job Duties and Responsibilities:
Description:
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