Supervisor, Sales Operations
At a glance
Mid-level Revenue & Sales Operations role at Ingrammicro. Taguig City · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Build sales-process plans covering lead creation, lead handling, account prioritization, closing approaches and pipeline oversight
- Review sales programs and processes, then put improvements into operation
- Run sales automation, sales tools and reporting programs for performance visibility
- Maintain incentive compensation plans and records of sales activity tied to performance measures
- Guide support employees through daily objectives, procedures and escalated operational issues
What you bring
- At least five years of functional experience, including three years in the specific area
- At least one year leading people or teams
- A high school diploma or equivalent experience is required
- A four-year college degree is strongly preferred but not required
Who this fits
This role suits someone who can supervise support-level employees while handling established schedules, deliverables and operational procedures. You’ll work in Taguig City and serve as the escalation point for issues raised by support personnel.
From the employer
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Accelerate your career. Join the organization that's driving the world's technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!
Position Summary:
- Responsible for developing sales process strategy.
- Evaluates and implements improvements to sales programs and processes including; leads creation, leads management, account management and prioritization, closing strategies, pipeline management, etc.
- Manages sales automation, tools and reporting programs.
- Maintains sales incentive compensation plans and information of sales activities that support sales performance metrics and sales process improvement.
What you bring to the role:
- Supervises support level employees.
- Sets day-to-day operational objectives for the team.
- Problems faced may be difficult but typically are not complex.
- Ensures policies, practices and procedures are understood and followed by direct reports and stakeholders.
- Receives predetermined work assignments that are subject to moderate level of control and review.
- Supervises support level associates (clerks, production associates, technicians) in an organization characterized by high transactions or processes.
- Sets day-to-day operational objectives for the team to ensure task completion.
- Assignments are largely established in accordance with schedules and deliverables.
- Contributes to the development of processes and procedures and ensure that employees operate within these guidelines.
- Can make exceptions to some but not all processes and procedures.
- Thorough knowledge of department processes.
- Point person to resolve issues elevated by support personnel.
Qualifications:
- High School Diploma or equivalent experience required.
- Four-year college degree not required but strongly preferred.
- Minimum 5 years functional experience including a minimum of 3 years specific experience and 1 year of leadership experience.
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