Pre-Sales Solution Design Associate (Technology Solutions)
At a glance
Entry-level Solutions & Sales Engineering role at Ingrammicro. Taguig City · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Discuss customer needs, budgets, timelines, and goals with reseller and internal partners
- Build recommendations combining products, services, warranties, maintenance, and related technologies
- Find worthwhile cross-sell and upsell opportunities within each proposed solution
- Support partners by phone, email, chat, and scheduled virtual meetings
- Record opportunity details and consistently meet productivity, engagement, and sales targets
What you bring
- A bachelor's degree in computer engineering, computer science, information systems, or an equivalent qualification
- At least two to three years in pre-sales, technology, customer support, or solutions work
- Strong spoken and written English, plus comfort using Microsoft Office and standard business software
- The ability to manage competing priorities while maintaining accurate details
Who this fits
This suits a junior technology sales engineering professional who can diagnose business needs and shape complete solutions for partners. You must work the night shift aligned with US hours and complete ten days of monthly RTO, including two consecutive weeks.
From the employer
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Ingram Micro is a global technology distributor supporting the IT sales channel through our digital platform, Ingram Micro Xvantage™. Learn more at www.ingrammicro.com.
About the Role
We're hiring a Pre-Sales Solution Design Associate to work directly with reseller and internal partners over the phone, helping them build complete technology solutions for their customers. You'll uncover what a customer actually needs, then put together the right mix of products, services, warranties, and support to meet it, while spotting the cross-sell and upsell opportunities that come with doing that well.
This is a consultative, relationship-driven role. You're not reading a script, you're diagnosing a business need and building the answer.
What You'll Do
- Talk through customer requirements, budget, timeline, and business goals with reseller and internal partners
- Recommend and assemble complete solutions: products, services, warranties, maintenance, and adjacent technologies
- Identify cross-sell and upsell opportunities that add real value, not just line items
- Support partners across phone, email, chat, and scheduled virtual meetings
- Log opportunity details accurately: budget, end user, requirements, decision process, expected close date
- Hit your productivity, engagement, and sales metrics consistently
- Work with internal teams to keep the customer experience smooth end to end
What You Need
- Bachelor's degree in Computer Engineering, Computer Science, Information Systems, or equivalent
- Must have at least 2-3 years in Pre-sales, technology, customer support, or a solutions role
- Strong English written and verbal communication
- Comfortable with Microsoft Office and standard business software
- Able to juggle multiple priorities without losing track of details
- Willing to work on night shift (US timezone) and 10 days RTO monthly (2 consecutive weeks)
Nice to Have
- Technology industry certifications
- Experience selling or supporting technology products and solutions
- Background in consultative sales, account management, inside sales, or technical support
- Working knowledge of IT hardware, software, cloud, or networking
Why This Role
- Direct exposure to a broad portfolio of technology solutions, not a single product line
- Room to grow within the technology industry
- Performance-driven culture with competitive compensation
- Ongoing learning and development support
This is a summary of core responsibilities, not an exhaustive list of duties.
Ingram Micro is an equal opportunity employer. All qualified applicants receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
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