Sales Development Representative
At a glance
Entry-level Sales Development role at Infobip. Curitiba · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Respond to regional inbound leads within required service levels and qualify them through calls, chat apps, and forms
- Identify each prospect’s needs, segment, and industry so the right Sales or Partnership team receives the lead
- Book strong meetings for Account Executives serving Tier 1 and Mid-Market accounts
- Keep Salesforce records accurate while checking and enriching lead and account details
- Work with Marketing to raise lead quality and conversion, while learning Infobip products and use cases
What you bring
- Interest in sales, business development, or B2B technology settings
- Advanced or fluent English plus confidence communicating directly with customers
- Comfort working toward targets, service levels, and defined processes
- An organized, analytical, detail-focused approach with openness to coaching and feedback
Who this fits
This junior role suits someone starting in sales development who enjoys customer conversations, structured qualification, and measurable targets. You’ll work in a hybrid setup in Curitiba, Brazil, with close contact across Marketing, Sales, and Partnership teams.
From the employer
Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.


What this role is all about
As a Sales Development Representative (SDR), you will be the first point of contact for inbound leads at Infobip. Your mission is to respond fast, qualify effectively, and connect prospects with the right Sales or Partnership teams. This role is a key entry point into our commercial organization, with strong exposure to Marketing, Sales, and our platform.
What you’ll do
- Manage inbound leads for your region, responding within strict SLAs
- Qualify prospects via inbound calls, chat-apps, and contact forms
- Identify customer needs, segment, and vertical early to route leads correctly
- Set up high-quality meetings for Account Executives in Tier 1 and Mid-Market teams
- Maintain accurate lead, account, and activity data in Salesforce
- Verify and enrich lead and account information using approved tools
- Act as a quality checkpoint to ensure leads are ready for sales engagement
- Collaborate closely with Marketing to improve lead quality and conversion
- Continuously learn Infobip products, solutions, and business use cases
What success looks like
- Consistently meeting speed-to-lead SLAs
- Strong conversion from lead to meeting set (MQL to SAL)
- High-quality handovers accepted by Account Executives
- Achievement of quarterly meeting set and meeting attended targets
- Contribution to pipeline, revenue, and GP through qualified opportunities
What makes you a strong fit
- Interest in sales, business development, or B2B tech environments
- Strong communication skills and confidence engaging with customers
- Advanced/Fluent English
- Comfortable working with targets, SLAs, and structured processes
- Organized, data-driven, and detail-oriented
- Curious, coachable, and open to continuous feedback
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.




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