Account Executive
At a glance
Mid-level Account Executive role at Infobip. Mexico City (MX) - Mobile Services Cloud · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow Tier 1 accounts in your territory while pursuing new logos and broader customer value
- Find opportunities among current leads and prospects, then sell solutions directly or through partners
- Shape customer-specific proposals, value stories, pricing, and contract terms to win complex deals
- Run forecasts, account plans, resources, CRM updates, and sales execution across the cycle
- Support customers through their first year with retention, expansion, and acquisition work
What you bring
- Strong background in B2B sales, account management, or business development
- Experience in SaaS, software, telecommunications, or another technology-led environment
- A record of handling complex sales cycles and enterprise customer relationships
- Fluent spoken and written English, with disciplined forecasting and CRM habits
Who this fits
You’ll suit an individual contributor role focused on Tier 1 customers, enterprise selling, negotiation, and consultative account growth. The role is hybrid in Mexico and involves working across customers, partners, and internal stakeholders. You may also mentor less experienced teammates when needed.
From the employer
Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.


What this role is all about
As an Account Executive, you will drive new business acquisition and revenue growth by selling Infobip’s solutions to high-touch Tier 1 customers within your assigned territory. This is an individual contributor role within the regional commercial structure, focused on identifying opportunities across existing and prospective clients, managing complex sales cycles, and building long-term customer relationships. You will work closely with internal stakeholders to secure new logos, expand customer value, and ensure sustainable account growth.
What you’ll do
- Manage and grow a portfolio of Tier 1 customer accounts within your designated territory
- Identify new business opportunities across existing leads and prospective customers
- Sell Infobip solutions directly or through partners
- Develop tailored solution proposals and value propositions aligned with customer needs
- Manage forecasting, account planning, resource coordination, and sales strategy execution
- Negotiate pricing and contractual agreements to close new business opportunities
- Support end-to-end customer relationships during the first 12 months, including retention, cross-sell, upsell, and acquisition activities
- Build trusted customer relationships and maintain strong account health
- Maintain accurate and up-to-date CRM records throughout the sales cycle
- Collaborate closely with internal stakeholders to drive customer acquisition and growth
- Provide mentoring and guidance to less experienced team members when needed
What success looks like
- Achievement of quarterly and annual sales targets
- Acquisition of new Tier 1 customer logos
- Strong pipeline generation and opportunity growth
- Accurate forecasting and CRM hygiene
- Effective collaboration with customers, partners, and internal teams
- Strong customer engagement and account expansion performance
What makes you a strong fit
- Strong experience in B2B sales, account management, or business development roles
- Experience in SaaS, software, telecommunications, or technology-driven environments
- Proven ability to manage complex sales cycles and enterprise customer relationships
- Strong commercial mindset with negotiation and consultative selling skills
- Ability to work independently while collaborating across multiple stakeholders
- Strong communication and relationship-building capabilities
- Organized, data-driven, and disciplined with CRM management and forecasting
- Mentoring mindset with willingness to support team development
- Fluent English, spoken and written
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.




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