Sales Account Executive
At a glance
Mid-level Account Executive role at IEL. Cincinnati · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Complete IEL’s training in sales, operations, and customer service, then use coaching to improve your performance
- Make daily outbound calls and check calls while adding new accounts to your personal business portfolio
- Set rates and pursue future loads with support from managers and mentors
- Handle loads, carrier setup, dispatch calls, invoices, receivables follow-up, and required payment paperwork
- Maintain customer and carrier communication while developing repeat business and supporting newer trainees
What you bring
- A high school diploma or equivalent is required, with business, sales, or logistics education preferred
- You can stay productive in goal-focused work and adapt to a fast-changing environment
- You bring careful problem solving, strong attention to detail, and clear written and verbal communication
- You are comfortable with Microsoft Office, phone systems, keyboarding, and technology; load board training is provided
- You must complete and pass IEL’s new-hire training program
Who this fits
This role suits someone starting or building a career in sales, customer service, or logistics who wants structured training and a path toward Logistics Account Executive II. You’ll need persistence with outbound calling, comfort negotiating rates, and the discipline to manage operational details. The position is full time in Cincinnati, and previous industry experience is helpful but not required.
From the employer
What You’ll Do:
Training & Development
Actively participate in IEL’s new hire training program, focusing on foundational sales, operations, and customer service skills.
Apply feedback from Sales Management and peers to continuously improve performance.
Utilize IEL Training resources to increase independence in task execution.
Sales Prospecting & Business Development
Meet outbound calls and talk time daily metrics, including prospecting and check calls.
Build a personal book of business by securing new accounts and initiating long-term customer relationships.
Negotiate rates and bid on future business, with guidance from managers and mentors.
Operational Execution
Adhere to IEL’s operational standards and compliance protocols (The IEL Way).
Perform essential operational tasks, including:
Building and posting loads
Carrier sales and setup
Dispatch and check calls
Customer invoice review and AR follow-up
Collect and file all required paperwork to ensure timely and accurate payment.
Serve as a resource for new trainees’ post training by demonstrating best practices through call shadowing.
Customer Relationship Management
Develop and strengthen customer relationships to generate residual and repeat business.
Identify when relationships require additional attention and engage managers as needed.
Act as a trusted liaison between customers and carriers, ensuring clear communication and alignment of service expectations.
What You Bring:
Highschool graduate or equivalent required; post- secondary education in business, sales or logistics preferred.
Strong work ethic with the ability to stay focused and productive in a goal driven environment.
Effective problem-solving skills and high level of attention to detail.
Ability to thrive in a fast pace, constantly evolving setting.
Self-motivation with a willingness to learn and develop negotiation skills.
Positive attitude and strong verbal and written communications skills.
Proficiency in keyboarding and comfort using technology, including Microsoft Office Suite (Word, Excel, Outlook).
Comfort level working with phone systems and load board software (training provided).
Previous experience in sales, customer service or logistics is an asset, but not required.
Willingness to complete and successfully pass IEL’s New Hire Training Program.
Why You'll Love Working Here:
Base pay, bonus opportunities, competitive commissions, and unlimited earning potential. Ask your recruiter what our top LAE’s earn!
Paid training with industry experts in the classroom and on the sales floor.
Be a part of one of the fastest growing logistics companies in the country with career advancement and relocation opportunities.
A collaborative team environment where your wins are celebrated, and your challenges are shared.
Team outings, family friendly events, and sales competitions are just some of the ways we show our appreciation.
Full-time employees enjoy benefits like Medical, Dental, Vision, Life, PTO, 401k, Pet insurance, Legal insurance, Tuition reimbursement, Student loan repayment assistance, Gym reimbursement, and a generous employee referral program!
Your Road to Success Starts Here. Apply Today!
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at HR@intxlog.com or call 1-888-374-5138 ext. 4.
US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.
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