Community Manager

Idmcompanies Open · verified Sep 10, 2026

Queen Creek Full-time Manager Community Marketing

Mid-level Community Marketing role at Idmcompanies. Queen Creek · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Run daily onsite operations while protecting the community’s financial results, appearance, and resident experience
Support leasing through outreach, employer partnerships, networking, social campaigns, and market research
Guide staff development, including hiring, training, coaching, goal setting, feedback, and supervision
Oversee leasing administration, resident events, maintenance partners, vendors, and property inspections
Manage budgets and performance while enforcing housing laws, company procedures, and safety standards

What you bring

Bring three to five years of relevant property management experience, preferably in conventional housing
Use strong leadership, communication, organization, time management, and problem-solving skills
Work confidently with property management software and technology
Understand preventative and ongoing property maintenance

Who this fits

This full-time, onsite role suits a decisive people leader who can prioritize in a fast-moving setting and deliver concierge-level service. You’ll need to handle conflict professionally, work in person with teams and vendors, and remain active on your feet, with the ability to lift up to fifteen pounds.

From the employer

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Overview:

The Community Manager is responsible for ensuring the day-to-day onsite operations run smoothly while being empowered to make decisions and lead their team to success. This position is responsible for the overall performance of the community – both financially and aesthetically. The community manager must prioritize responsibilities in a fast-paced, dynamic environment while maintaining a consistent commitment to an excellent customer experience.

Duties/Responsibilities

Be an active partner in marketing efforts, including outreach, preferred employer programs, networking, and social media campaigns.
Develop the team’s sales skills and techniques to lease apartment homes through knowledge of market conditions, competitors, amenities, floorplans, and availability. Consistent, in-person comp shopping and market surveys required.
Review, approve and oversee all administrative tasks, including Pos, petty cash, applications, move-ins, delinquency, lease renewals, move-outs/ FMOs, notices, and eviction processes.
Oversee, help execute, and attend resident events to aid in retention, positive reviews, and occupancy goals.
Provide concierge-level customer service to clients, customers, vendors, and coworkers; follow up and follow through in a timely manner.
Demonstrate positive conflict resolution, being respectful and professional at all times.
Obtain bids, participate in annual budget creation and month-end financial duties. Manage budget to maximize income, while reducing expenses.
Forecast, hire, train, develop, coach, set goals/ expectations, and provide supervision, empowerment, support, feedback, and discipline to staff.
Oversee the activities of the maintenance staff and vendors in partnership with maintenance supervisor.
Monitor daily property performance, income, expense, occupancy, etc. in accordance with budget and company standards.
Comply, and oversee that staff comply with federal, state, and local Landlord/Tenant laws, fair housing regulations, company policy, and procedure.
Perform routine property walks and inspections to ensure a safe, aesthetically pleasing, and comfortable environment for residents, visitors, and staff.
Comply with all company policy, while demonstrating IDM’s Core Values.

Skills/Abilities:

3-5 years relevant property management experience required, preferably conventional.
Excellent interpersonal, motivational, time management, and leadership skills.
Team player, willing to go the extra mile to provide concierge-level customer service.
Effective communicator, both written and verbal.
Strong multi-tasking, organizational and problem-solving skills, with attention to detail; a solution finder.
Well-versed in property management software and technologically savvy.
Understanding of preventative and ongoing property maintenance.

Physical Requirements:

Prolonged periods of sitting, standing, and walking
Must be able to lift up to 15 pounds