Laboratory Key Account Manager

As a Reference Laboratory Key Account Manager, you will help veterinary practices gain greater clarity and confidence in patient care through IDEXX's reference laboratory solutions. In this customer-facing role, you will build strategic partnerships with veterinary clinics and hospitals across Korea, helping them unlock the value of advanced diagnostics, expert laboratory support, and connected care solutions. At IDEXX, we create clarity for veterinary professionals through innovative technology, actionable insights, and dedicated support. Our commercial team works closely with customers to help them deliver the best possible care for the animals and pet owners who depend on them every day.

In this role

• You will develop and grow strategic relationships with veterinary practices and key stakeholder groups.
• You'll create and execute account-specific sales strategies that drive reference laboratory growth and long-term partnership success.
• You'll identify new business opportunities within existing IDEXX customers and prospective accounts.
• You'll serve as the primary commercial representative for IDEXX Reference Laboratories, delivering consultative solutions tailored to customer needs.
• You'll collaborate closely with country leadership and cross-functional teams to create a seamless customer experience.
• You'll support contract discussions, commercial negotiations, and business planning activities.
• You'll educate customers on the value of IDEXX diagnostic services, laboratory expertise, and integrated diagnostic solutions.
• Your day-to-day will include customer visits, account reviews, opportunity planning, and relationship management across your territory.

Why this role matters

Every diagnostic decision begins with confidence in the information behind it. By helping veterinary teams access accurate laboratory testing and expert diagnostic support, you'll play a direct role in improving patient outcomes and strengthening veterinary practices. Your work will help clinics spend less time searching for answers and more time focused on the pets in their care, aligning with IDEXX's mission of creating clarity for veterinarians around the world.

What you need to succeed

• Proven success in a consultative sales, account management, or business development role.
• Strong relationship-building and influencing skills with the ability to engage multiple stakeholders.
• Ability to identify customer needs and translate them into strategic business opportunities.
• Experience developing and executing territory or account growth plans.
• Strong organizational, planning, and time management skills.
• Excellent communication, presentation, and negotiation abilities.
• Ability to work independently while collaborating effectively across teams.
• Flexibility to travel regularly within the assigned territory.
• Passion for veterinary healthcare, diagnostics, or life sciences.

Preferred Qualifications

• Experience working within veterinary medicine, animal health, diagnostics, healthcare, or life sciences.
• In-clinic veterinary experience or a scientific background.
• Experience leading complex proposals, tenders, or strategic projects.
• Familiarity with reference laboratory services or diagnostic solutions.

What you can expect from us

At IDEXX, you'll join a global team committed to innovation, collaboration, and meaningful impact. We invest in our people through ongoing development opportunities, competitive rewards, and a culture that values curiosity, learning, and growth.You'll have the opportunity to:

• Work with industry-leading diagnostic solutions.
• Partner with passionate professionals dedicated to advancing veterinary medicine.
• Build meaningful customer relationships that make a difference in patient care.
• Develop your career within a collaborative global organization.

Why IDEXX

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you'll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. If meaningful work and a sense of purpose are at the top of your list, you'll find it here. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds.