Client Executive - Commercial & Schemes
At a glance
Mid-level Account Executive role at Hyperiongrp (Hyperion External). 2 Locations · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Manage renewals and ongoing service for an existing charity and not-for-profit client portfolio
- Build relationships with partnership decision-makers and external service providers
- Handle mid-term changes by understanding client needs, arranging cover, and securing competitive pricing
- Run quarterly management-information meetings and attend partner meetings or client promotional events
- Track annual targets while organising your diary and prioritising accurate work to tight deadlines
What you bring
- At least three years advising clients on specialist insurance matters
- Working knowledge of major general-insurance classes, the CII Code of Ethics, and GDPR
- GCSE-level Maths and English, or equivalent qualifications
- Strong communication, presentation, negotiation, organisation, and relationship-building skills
Who this fits
This role suits a mid-level insurance professional who can manage existing accounts, advise clients, and build rapport with varied stakeholders. You’ll work from the Cheltenham office, ideally onsite two days per week on average, with travel to partner meetings and client promotional events. Experience in the charity or not-for-profit sector is useful but optional, while Cert CII or progress toward it is an advantage.
From the employer
Who are we?
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
At Howden, Commercial & Schemes, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
We are seeking an ambitious Client Executive to join our Charity and Not for Profit team in Cheltenham. If you have a passion for insurance, this is the opportunity for you. Be part of a world-class organisation that values collaboration and inclusion. As part of your role, you will have the important task of connecting with existing clients, ensuring all their needs for renewals, and mid-term adjustments are completely understood and addressed. This will involve finding the right coverages, offering competitive pricing, and providing outstanding service to clients and colleagues alike.
Please note this is a full-time, permanent opportunity. You will be based in our Cheltenham office and ideally be onsite 2 days per week on average.
Overview:
Ongoing account management and renewal for our existing portfolio.
Effectively managing relationships with key decision makers within our partnerships
Effectively managing relationships with external service provider
Exceeding annual targets
Engaging regularly with internal and external stake holders
Quarterly MI meetings held with each partner
Travel to partner meetings and attend client promotional events
Knowledge:
Working knowledge of all the main classes of general insurance and the CII’s Coe of Ethics and GDPR.
Must have a minimum of 3 years’ experience in providing specialist advice in the insurance market.
Experience within the Charity or Not for Profit sector would be advantageous, but is not essential.
Skills:
Excellent communication, presentation and negotiation skills.
Ability to understand people and build rapport, adapt styles of communication accordingly.
Ability to exceed individual targets and deadlines as defined by the business plan.
Multi-tasking and organisational skills with attention to detail, quick assessment and effective workload prioritisation.
The ability to manage your own diary, working to tight deadlines with accuracy of work.
Qualifications:
GCSE Maths and English (or equivalent).
Cert CII an advantage or progressing towards the qualification.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
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