Account Manager
Huzzle Open · verified Sep 24, 2026 At a glance
Mid-level Account Management role at Huzzle. Remote, South Africa · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage a large client portfolio, keeping service quality high while protecting retention
- Serve as the main contact for account issues, responding with timely and practical solutions
- Find expansion opportunities through proactive outreach and advice tailored to each account
- Track account health, reduce churn risk with action plans, and onboard clients to early value
- Record client activity and pipeline updates in the CRM while representing needs to product and support
What you bring
- At least four years in account management or customer success
- A track record of handling many clients at once without lowering service quality
- Evidence of reaching or surpassing retention and account growth goals
- Strong organization, prioritization, communication, and relationship-building skills
- You can use data to build a clear story for stakeholders
Who this fits
You’ll suit a fast-moving, high-volume account role if you build rapport quickly, stay organized, and communicate strategically. The position is fully remote from South Africa and is structured as a full-time independent contractor engagement.
From the employer
About Huzzle
At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are seeking a high-energy, detail-oriented Account Manager to serve as the primary point of contact for a diverse and growing portfolio of clients. In this role, you will be responsible for driving customer retention, ensuring product adoption, and fostering long-term partnerships. This is a fast-paced position designed for a strategic communicator who thrives on managing a high volume of accounts while delivering a world-class experience. You will play a pivotal role in the team’s success by bridging the gap between client needs and our innovative solutions.
Key Responsibilities
- Manage and nurture a high volume of client accounts to ensure long-term satisfaction and retention.
- Act as the lead point of contact for all matters specific to your portfolio, providing timely and effective solutions.
- Identify opportunities for account growth and expansion through proactive outreach and strategic consultation.
- Monitor account health metrics and develop action plans to mitigate churn risk.
- Onboard new clients efficiently, ensuring they reach their "first value" moment quickly.
- Collaborate with internal product and support teams to advocate for client needs and influence the product roadmap.
- Maintain accurate records of client interactions and pipeline status in the CRM.
Requirements
- 4+ years of professional experience in Account Management or Customer Success.
- Proven ability to manage a high volume of clients simultaneously without sacrificing quality of service.
- Exceptional organizational skills and the ability to prioritize tasks in a fast-moving environment.
- Strong communication and interpersonal skills, with a talent for building rapport quickly.
- Demonstrated track record of meeting or exceeding retention and growth targets.
- Analytical mindset with the ability to interpret data to tell a compelling story to stakeholders.
Nice-to-Haves
- Experience working within the SaaS or broader Tech industry.
- Familiarity with modern CRM tools (e.g., Salesforce, HubSpot) and customer success platforms.
- Experience in a high-growth startup environment.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
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