Merchant Sr. Relationship Manager
At a glance
Senior Account Management role at Huntington. Columbus · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow an existing enterprise portfolio by advising clients and cross-selling card processing, ACH, fraud mitigation, and POS systems
- Act as a strategic payments advisor for commercial and large-account clients, building relationships over time
- Present recommendations and performance reviews to C-level stakeholders with clear value and return on investment
- Lead complex consultative sales, negotiate pricing and contracts, and coordinate delivery with product, operations, and compliance
- Track payment trends, regulatory shifts, and competitors so you can advise clients and shape internal strategy
What you bring
- A bachelor’s degree in accounting, finance, or economics is required
- At least ten years in merchant services, payments, financial technology relationship management, or sales
- Demonstrated success handling large or complex accounts and selling a broad payments product range
- Strong executive communication, presentation, negotiation, analytical, and strategic-planning skills
- Proficiency with O365, Word, Excel, PowerPoint, and treasury technology or systems
Who this fits
You’ll suit a senior relationship or sales professional who can work with commercial customers generally generating at least $50M in annual revenue. The role calls for executive-level communication, consultative selling, contract negotiation, and coordination across product, operations, and compliance. It is an office-based, exempt position in Columbus, with specific work arrangements provided by the hiring team.
From the employer
Description
Summary:
Responsible for growing and maintaining client relationships, in an existing portfolio of enterprise level customers. through a consultative selling approach to cross-selling value-added services, including card processing, ACH, fraud mitigation, POS (point of service) systems, etc. ensuring all risk, regulatory and profitability goals are met. Will work with commercial customers, generally with annual revenues of $50M or greater.
Duties and Responsibilities:
- Grow and maintain client relationships, in an existing portfolio of enterprise level customers. through a consultative selling approach to cross-selling value-added services, including card processing, ACH, fraud mitigation, POS (point of service) systems, etc. ensuring all risk, regulatory and profitability goals are met. Will work with commercial customers, generally with annual revenues of $50M or greater.
- Serve as a trusted advisor to commercial and large account clients, building long-term relationships and delivering strategic payment solutions. Present strategic recommendations and performance reviews to C-level stakeholders, demonstrating clear business value and ROI.
- Lead complex sales engagements with a consultative approach. Negotiate pricing, terms, and contracts with precision and professionalism.
- Work closely with internal teams including product, operations, and compliance to ensure seamless delivery and support of merchant services.
- Stay current on industry trends, regulatory changes, and competitive dynamics to proactively advise clients and influence internal strategy.
- Perform other duties and projects as assigned.
Basic Qualifications:
- Bachelor's degree in accounting, finance, accounting, or economics
- 10+ years experience with merchant services, payments for financial technology relationship or sales experience.
Preferred Qualifications:
- Proven success managing large or complex accounts.
- Demonstrated ability to sell the spectrum of payments products (card processing, ACH, fraud mitigation, point of sales system, etc.), create brand awareness and successfully generate meaningful new client relationships in specified commercial space.
- Deep knowledge of payment products and industry applications
- Strong executive presence and ability to communicate effectively with senior stakeholders.
- Excellent interpersonal, verbal and written communication skills, as well as negotiation and presentation skills
- Consultative mindset with a passion for solving client challenges.
- Strong analytical and strategic planning abilities
- Proficient using O365, MS Word, MS Excel, and PowerPoint, as well as treasury technology and systems
- Master’s degree (MBA or similar) in a relevant field
- Established network of industry contacts and involvement in industry associations
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Workplace Type:
OfficeOur Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
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