Commercial Lines Associate Account Manager
At a glance
Mid-level Account Management role at Hubinternational. Chicago · full-time · $70,000–$75,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Process policy releases, endorsements, audits, renewal paperwork, and other commercial account requests
- Keep account records current, including ERM 14 forms and client details in the broker management system
- Follow up with carriers so requests move forward on schedule and documentation reaches insureds
- Check policy information against quotes and system records, then flag inaccuracies for correction
- Prepare insurance summaries, renewal kits, and marketing exhibits for the commercial team
What you bring
- At least one year of relevant insurance experience, with the role seeking up to two years
- An Illinois property and casualty license, or readiness to take the exam within sixty days of starting
- You can interpret insurance coverage, forms, and policies while handling detailed administrative work
- Clear written and spoken communication, strong organization, and basic Microsoft Office skills
Who this fits
You’ll suit a detail-focused insurance professional who enjoys account administration, carrier follow-up, and client documentation. The job is based in Chicago with a hybrid arrangement, and normally scheduled hours may include additional time when needed. Travel is negligible, and the role requires a high school education or equivalent.
From the employer
About HUB
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
Why Choose HUB?
Throughout our network of more than 600 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
We are the perfect fit if you:
are seeking a progressive work environment at a rapidly growing organization
have a desire to help others protect their future
have an entrepreneurial spirit and are challenged by the opportunity to grow the business
are focused on learning and development to enhance your industry knowledge and expertise
are a self-starter willing to invest time and energy to learn the technical aspects of our business
believe in integrity and building success by developing relationships with others
Summary
HUB’s Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customer’s needs and provide them with innovative solutions.
The Commercial Lines Associate Account Manager provides administrative and clerical support to the Commercial Channel through assisting the team in providing quality customer service.
In this role, you will:
Process lost policy release forms
Prepare Summaries of Insurance
Process endorsement requests and secure pricing from carrier if needed
Manage account documentation including ERM 14 forms; send documentation to insured and follow up to ensure it was received and submitted to the carrier
Maintain follow-up system with insurance carriers to ensure requests are processed timely
Furnish underwriters with additional information as requested
Enter Client information and policy detail into broker management system
Check policies for accuracy of information in comparison with the Insurance quote and Broker Management System
Request, process and document Audits and Endorsement requests
Assemble/process renewal documents
Complete renewal kits and marketing exhibits
Pursue a program for personal and professional development
Perform other specific duties and projects as assigned by management
What you offer us:
1-2 years insurance experience Illinois property/casualty license appropriate to the position or be willing to sit for exam within 60 days of hire date
Well organized with an aptitude for details
Strong written and oral communication skills
Understand and analyze insurance coverages, forms, and policies
Work normally scheduled hours and additional time as needed
Basic knowledge of Microsoft Office required and EPIC preferred
What we offer you:
A rewarding job that helps local businesses in the community
Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options
Generous time-off policies (2 weeks of vacation + Personal/Sick/Floating Holidays)
A work/life balance because that is important for all of us
Learn from the expertise of your coworkers
Growth- HUB is growing, and so can your career
Be part of a motivated team
The expected salary range for this position is $70,000.00 to $75,000.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions.
Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: NegligibleRequired Education: High school or equivalentHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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