Commercial Lines Account Manager
At a glance
Mid-level Account Management role at Hubinternational. Coral Gables · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build renewal submissions, send them to markets, compare quotes, and present suitable choices to clients
- Prepare renewal proposals and presentations while guiding accounts through the pre-renewal process
- Process policy changes involving vehicles, drivers, addresses, contact details, and other commercial lines needs
- Retrieve policy records, provide proof of insurance, handle cancellations, and respond to insurer questions
- Manage account servicing through final audits, closeout letters, and ongoing client satisfaction
What you bring
- A current Florida 2-20 license is required for this role
- At least two years supporting insurance clients, with commercial lines coverage knowledge
- Strong Word, Outlook, and Excel capability, plus the ability to work independently and support teammates
- A customer-focused, accountable approach and professionalism when work becomes pressured
Who this fits
This role suits an account manager who can independently service an assigned commercial lines book while supporting account executives. You’ll work with client decision-makers, technical representatives, insurers, and internal teammates. The position is hybrid in Coral Gables, with negligible travel and some college listed as the education requirement.
From the employer
ABOUT HUB INTERNATIONAL:
HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance, because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
SUMMARY:
The Account Manager will have an assigned book and provide support to clients and the Account Executives as needed, in obtaining, maintaining, and servicing commercial lines accounts. This position requires to meet the overall needs of the clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Prepare renewal submissions, submit to markets, compare quotes to then present the best options to our clients.
- Prepares client renewals including proposals and presentations.
- Processes endorsements across several different lines of insurance by adding/deleting vehicles and drivers, mailing addresses, contact information, premise addresses, etc.
- Generates proof of insurance for insureds, mortgages, and lessors
- Retrieves policy documentation from various insurance portals
- Handle cancellations
- Answers insurer’s inquiries and addresses concerns
- Process final audits
- Monitor pre-renewal process including loss run requests
- Drafts and sends close out letters
- Provides client support with all levels of client’s decision-makers as well as the day-to-day technical client representatives.
- Oversees all aspects of servicing the account and client satisfaction
REQUIREMENTS:
- Must have a valid Florida 2-20 license
- Minimum 2 years of experience in insurance client support
- Excellent customer service and good work ethic
KNOWLEDGE, SKILLS, AND ABILITIES:
- Strong technical knowledge of coverage in all commercial lines insurance
- Knowledge of EPIC system a plus
- Knowledge of commercial lines insurance and products
- Ability to work independently but also assists members of the team
- Maintains a professional attitude under pressure
- Strong sense of accountability
- Strong Microsoft Word, Outlook and Excel knowledge
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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