Director of Travel Industry Sales
At a glance
Director-level Sales Leadership role at HSH. New York · $120,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Manage luxury consortia accounts in your territory, retaining partners and finding new sources of room-night and revenue growth
- Build account revenue through sales presentations, hotel visits, client entertainment and prompt follow-up on incoming leads
- Plan sales travel, including appointments and presentations, and coordinate familiarization visits for financially sound requests
- Represent the hotel at trade events and sales trips, while keeping account records current and expenses within budget
- Work with revenue, marketing and sales colleagues on targets, consortia materials and account needs, and guide the sales coordinator
What you bring
- At least five years in hotel sales, with experience centered on luxury consortia accounts
- A bachelor’s degree or an equivalent level of education
- You bring strong sales results and an established network in the target market
Who this fits
This director-level sales role suits someone comfortable developing travel-advisor accounts and working across hotel teams. You’ll need U.S. work authorization and flexibility for some late nights and weekends. The role includes out-of-town sales travel and communication with both corporate and local hotel leadership.
From the employer
This person will be responsible for the internal and external business activities for his/her property as well as helping to promote all The Peninsula hotels in his/her assigned territory. This role will include developing strong relationships with the travel advisor community to achieve/exceed designated revenue targets all while representing The Peninsula New York as a brand ambassador.
Key Accountabilities:
Strategic Initiative:
- Manage designated consortia accounts in assigned sales territory to meet and exceed personal room night and revenue goals.
- Maintain existing partnerships and develop new ones within the luxury consortia segment.
- Obtain larger than fair share of business from the shared accounts with our competitors and at the same time, look for new source of business.
- Under the leadership of Director of Sales, and together with the Director of Revenue Management, achieve/exceed the projected RevPAR Index for his/her property.
- Develop (and constantly review/revise) a yearly sales action plan for the assigned segments.
- Sell all areas and services of the hotel.
Account Development:
- Develop assigned market, assist in implementing strategies and projects to maximize account revenue.
- Promptly follow up on all leads and maximize revenue potential.
- Handle all aspects of account development to include sales presentations, site inspections, entertainment and sales trips.
- Travel and plan out-of-town sales trips, including coordination of all arrangements, appointments and presentations as required.
- Review and select financially sound familiarization requests and execute all pre-planning and on-site coordination of event.
- Greet customers appropriately upon hotel arrival and during their stay, as deemed necessary.
- Ensure regular update of account profiles and periodic database clean up and management.
- Utilize Shiji for account management, rooms’ inventory, reservation’s function, and basic reporting features.
Management and Relationships:
- Represent The Peninsula New York and The Peninsula brand at tradeshows, industry events, or with roadshows, sales calls to the assigned markets.
- Ensure proper usage (and within budget) of the given sales & marketing expenses.
- Maintain close relationship with all key decision-makers in designated markets.
- Support Head Office on group initiatives, including sales calls, trade shows and roadshow events.
- Actively participate in sales meetings and trainings.
- Communicate effectively and help manage sales coordinator.
- Work with Marketing team on collateral, website, offers and email distribution applicable to the consortia segment.
- Offer solutions to conflicts that arise with clients, hotel departments and co-workers.
- Communicate with Director of Sales on any concerns or challenges that are prevalent.
General Requirements:
- Previous experience (five years or more) in hotel sales, with a focus on the luxury consortia segment.
- A bachelor’s degree or equivalent education.
- Strong sales expertise and networking portfolio in desired market, with industry integrity and leadership attitude.
- Ability to handle fast-paced, high energy, stressful environment; ability to be flexible with work schedule including some late-nights and weekends.
- An excellent knowledge of the current computer applications being used (Word, Power Point, Excel).
- Ability to work with diverse team and across various departments.
- Outgoing personality with a warm-genuine hospitable demeaner.
- Keep a positive attitude during stressful situations and on a day-to-day basis.
- Take direction from both corporate office and local hotel.
- Task oriented with the ability to take initiative.
We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States. The salary for this position is $120,000 plus sales incentives.
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