Sales Representative II
At a glance
Mid-level Account Executive role at HRT Solutions. Alberta · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Visit new and established customers, end users, and contractors to schedule sales calls and jobsite visits
- Guide refractory product selection, then provide technical support through installation and troubleshoot issues on site
- Track inventories, distribution-center business levels, complaints, collections, orders, and deliveries
- Prepare quotations, respond to customer inquiries, and complete CRM reporting, forecasts, plans, and budget reviews
- Present sales and product information while developing customer relationships and protecting profit margins
What you bring
- A bachelor’s degree in engineering, industrial technology, or a related field, or equivalent practical field experience
- At least four years in refractory or industrial field work, with a focus on sales and marketing
- Working knowledge of refractories, advanced Excel skills, and broader Microsoft Office proficiency
- Strong data analysis, communication, organization, supplier relationship, teamwork, and adaptability skills
Who this fits
You’ll suit a customer-facing sales role that combines technical product guidance, account development, reporting, and jobsite troubleshooting. Customer travel is required, and the work involves frequent standing, speaking, hearing, and occasional lifting of up to fifty pounds. Much of the role takes place outside an office, including around mechanical equipment, outdoor conditions, heights, fumes, vibration, and other listed exposures.
From the employer
HWI has a fantastic opportunity to join our Sales team as a Sales Representative II.
Summary
The Sales Representative II solicits sales orders by visiting customers and assists customer in choosing the best refractory products for their particular application. The Sales Representative II provides technical assistance through the sales lifecycle from selection to installation of the product and is focused on obtaining the maximum amount of business with the best profit margin. The position is responsible for ongoing relationship development with customers.
Responsibilities
• Scheduling and making sales calls with new and established customers, end users, and contractors; initiating joint sales calls and jobsite visits with customers including troubleshooting problems
• Monitoring material inventories, DC business levels, handles complaints, assists with collections, follow-up on orders and deliveries and other miscellaneous activities
• Providing timely and accurate sales quotations and proving timely follow up to customer inquiries/complaints
• Performing business reporting, forecasting, and planning including CRM input; reviewing sales budgets and miscellaneous company data
• Making sales and product presentations
Requirements
• Requires B.S. degree in Engineering, Industrial Technology or related fields, or equivalent practical field experience
• Requires general knowledge of refractories
• Requires computer operation skills, including proficiency in Microsoft Office Suite with advanced Excel expertise
• Requires strong interpersonal and communications skills and the ability to work effectively in a team environment
• Requires strong analytical skills and the ability to assemble and quickly analyze data
• Requires strong industry-specific knowledge coupled with the ability to manage supplier relationships
• Requires excellent organization skills with accurate and precise attention to detail
• Requires self-motivation with the ability to adapt quickly
• The Sales Representative II requires four plus (4+) years of refractory or industrial-based field experience with emphasis on sales and marketing.
Must be able to travel to customer accounts to provide support to customers.
Physical and Environmental Requirements
• Physical Activity: Requires more than 2/3 of time standing, talking or hearing and less than 1/3 of time sitting, walking, using hands and fingers, reaching, climbing/balancing, stooping/kneeling/crouching/crawling and tasting/smelling.
• Lifting: 50 pounds less than 1/3 of the time.
• Vision: Requires accurate close and distance vision, color and peripheral vision, depth perception.
• Environment: Requires less than 1/3 of time working in an office setting, working near moving mechanical parts, working in high, precarious places, exposed to outdoor weather, wet/humid conditions, fumes or airborne particles, vibration.
• Noise: Requires working in quiet conditions.
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