Community Engagement lead

Home Instead Open · verified Aug 15, 2026

On-site Telford Full-time Senior Community Marketing

Senior Community Marketing role at Home Instead. Telford · full-time · up to £30,000 base.

SalaryStated by Home Instead

Up to £30,000

Base salary for this role, in GBP per year, as published in the posting.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Build local links with community groups, charities, healthcare teams, and businesses
Create and maintain referral partnerships that generate prospective client enquiries
Represent Home Instead at events, talks, campaigns, and community activities
Set up Memory Cafés and Wellbeing Hubs for local audiences
Track outreach work and its contribution to business growth

What you bring

Background in B2B work, sales, community networking, or a comparable role
Confidence communicating with groups, organisations, and professional contacts
Commercial judgement and the ability to identify growth opportunities
Self-management, organisation, and a results-focused approach
A full UK driving licence plus access to a vehicle

Who this fits

You’ll suit this role if you’re outgoing, commercially aware, and motivated by building local relationships that improve support for older people. Most work takes place in Newport, Market Drayton, Wellington, and nearby areas, with some hybrid flexibility for planning and administration. You’ll need to drive and have access to a vehicle.

From the employer

About Us

At Home Instead Newport, Market Drayton and Wellington, we are passionate about delivering high-quality, person-centred care that empowers older adults to live independently in their own homes. Our relationship-led approach is at the heart of everything we do, creating meaningful connections that truly change lives within the communities we serve.

Location: Newport, Shropshire & surrounding areas

Reporting to: Head of Business Development

Salary: Up to £30,000 per annum DOE

The Role

We are looking for an enthusiastic and driven Community Engagement Lead to be the face of Home Instead within the local community. This is a dynamic and rewarding role that blends networking with a strong focus on growth, giving you the opportunity to make a real impact while building valuable local connections.

You will play a key role in expanding our presence across Newport and surrounding areas, developing partnerships and uncovering new opportunities to grow our care services through B2B networks and community connections.

Key Responsibilities

Community Networking

Build and develop strong connections with local community groups, charities, healthcare professionals, and businesses
Represent Home Instead at networking events, community activities, and local initiatives
Proactively seek out new opportunities to grow our presence and strengthen community links

B2B Partnerships

Build strong connections with key B2B stakeholders, including healthcare providers, local organisations, and referral partners
Develop a reliable referral network that drives a steady flow of potential client enquiries
Keep partnerships active and engaged to support long-term collaboration

Brand Awareness & Promotion

Be a passionate brand ambassador, bringing Home Instead’s values and services to life in the community
Support and deliver engaging local marketing campaigns and awareness initiatives
Establish Memory Cafés and Wellbeing Hubs, and deliver community talks and events that engage, connect, and inspire local audiences

Growth & Enquiries

Drive the delivery of the business plan for the financial year, supporting growth through community networking, B2B relationships, and increased client enquiries.

Generate potential new enquiries through proactive networking and outreach activity
Monitor and report on outreach activity and its contribution to growth

Community Presence

Be the friendly and recognisable face of the Home Instead across Newport, Market Drayton, Wellington, and surrounding areas
Represent Home Instead with professionalism, warmth, and confidence
Support and facilitate awareness initiatives that reflect our values and community spirit

About You

A confident and outgoing communicator who thrives on building connections
Experience in B2B environments, sales, community networking, or similar roles
Commercially aware, with a natural ability to spot opportunities for growth
Passionate about making a genuine difference in the lives of older people
Self-motivated, organised, and driven to achieve results
Full UK driving licence and access to a vehicle

What We Offer

This is a community-based role, with the majority of your time spent out and about in the local area building relationships and representing Home Instead. There is also flexibility for hybrid working to support planning and administrative tasks.
A truly rewarding role where you can make a visible impact in your community
A supportive, values-led team environment where your ideas are valued
Opportunities for personal development and career progression
The chance to be part of a business that is genuinely changing the face of ageing

Ready to join us?
Apply today or contact our recruiter Ashley on 01952 581 112 or recruitment@telford.homeinstead.co.uk for an informal chat.