Media Relations Account Supervisor

The Account Supervisor – Media Relations Lead in PR, Social & Content Department is a senior, reporter-facing role responsible for guiding proactive and reactive earned media strategy for some of the agency’s most high-profile brands. This role requires deep media relations expertise, strong national and regional reporter relationships, and confident counseling in complex, fast-moving situations.

The ideal candidate brings 8+ years of full-time PR experience and is equally comfortable setting media strategy, pitching top-tier outlets, managing announcements and triaging issues, and rolling up their sleeves to edit and write clear, compelling materials. This is a client-facing leadership role that partners closely with senior clients, internal account leads, and cross-functional teams to ensure earned media efforts are strategic, disciplined, and effective.

Duties & Responsibilities

Media Relations Leadership

• Serve as a senior media relations lead for clients, setting earned media strategy aligned to business priorities, brand reputation and campaign goals.
• Own editor and reporter relationships across key national, regional and trade outlets; proactively identify opportunities and manage ongoing media engagement.
• Develop and execute proactive media relations plans—including pitching, briefing materials, and story development—that drive consistent earned media coverage.
• Lead preparation for major announcements, brand moments, and executive visibility opportunities, including messaging, press materials, media lists and outreach strategy.
• Partner with account leadership to ensure readiness for issues, sensitive topics or reactive inquiries, and support escalation planning as needed.

Story Development

• Lead the creation of high-quality media materials, including press releases, talking points, media briefs, pitches, Q&A documents and executive bylines.
• Conduct interviews with senior leaders and subject matter experts to extract insights and shape media-relevant narratives.
• Apply strong editorial judgment to refine structure, framing and positioning to maximize media relevance and impact.
• Leverage AI-enabled tools to streamline research, media planning, content development, and project execution, creating more time to focus on strategic thinking, relationship building, and delivering meaningful results for clients.
• Use AI-enabled tools to accelerate the development of pitches, briefing materials, media communications, and Q&A documents, while ensuring final work reflects each client's voice, goals, and brand story.

Client Counseling & Collaboration

• Serve as a trusted day-to-day media advisor to C-suite clients, confidently guiding recommendations and explaining media strategy, risks and opportunities.
• Collaborate closely with other teams in agency to ensure earned media aligns with integrated marketing efforts.
• Support team members by providing guidance, feedback and quality control on media outreach and written materials.
• Stay current on earned media trends, shifting newsroom dynamics, and evolving expectations of reporters and editors.

Job Qualifications

• 8+ years of professional experience in public relations, with deep, hands-on experience in media relations, preferably in an agency setting.
• Proven success securing earned media coverage and managing reporter relationships at the regional and/or national level.
• Strong strategic instincts paired with excellent executional skills—able to lead strategy while personally owning writing and pitching.
• Exceptional writing and editing ability, particularly for media-facing content.
• Experience counseling senior clients and executives with confidence and sound judgment.
• Comfort managing complex, high-visibility brands where accuracy, consistency and reputation matter.
• Comfort leveraging AI-enabled tools to support research, content development, and project execution while maintaining ownership of the quality, accuracy, and effectiveness of the final work.
• Proven ability to coach and develop junior team members with thoughtful guidance and a high bar for excellence.
• Ability to manage multiple priorities in a fast-paced environment and remain calm under pressure.
• Thoughtful, solutions-oriented collaborator who embodies curiosity, accountability and a We Before Me philosophy.

What Makes Someone Successful Here

• You build on ideas with a “Yes, and” mindset
• You bring curiosity and challenge thinking in a productive way
• You care about both the work and the people behind it
• You hold high standards and take ownership of outcomes

Benefits include: Hybrid work flexibility, health + dental insurance, paid parental leave, matching 401(k) + profit sharing, a professional development fund and many more! This position is a hybrid position.

Work Environment & Eligibility
Hybrid role based in Madison, WI (in-office Monday–Wednesday; remote Thursday–Friday). Must be authorized to work in the U.S. without current or future sponsorship.