Inside Sales Manager, SMB

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. As an Inside Sales Manager, SMB at HHAeXchange, you will be responsible for leading a team of Inside Sales Account Executives in attainment of monthly and quarterly quotas. As an integral part of our continued growth, you will be responsible for providing continuous mentorship and coaching for your AEs, refining the sales process, becoming an industry expert in your region, and working cross functionally within the sales, marketing, and implementation organizations to provide a stellar experience for prospective customers. This role requires a hybrid schedule, 3 days per week (Tues, Wed, Thurs)in our Midtown Manhattan headquarters (8:30am–5:30pm). To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Duties

• Recruit, hire, coach, and manage a team of Inside Sales Account Executives
• Proactively identify and launch initiatives to drive growth and operational excellence
• Monitor and refine processes, metrics, and tools to maximize success on your team
• Achieve monthly and quarterly pipeline and revenue targets
• Report on pipeline-building metrics and forecast to the VP of Sales
• Collaborate with sales enablement for targeted training and development
• Motivate individuals and team to exceed objectives through coaching and mentorship
• Empower your team to take ownership of their territory
• Ensure that team metrics are aligned with the broader organizational objectives
• Provide insightful feedback from prospect conversations to product, sales, and marketing leadership
• Travel to conferences and industry events, client site visits as necessary

Other Job Duties

• Other duties as assigned by supervisor or HHAeXchange leader

Travel Requirements

• Travel 10-25%, including overnight travel

Required Education, Experience, Certifications and Skills

• 5+ years of experience managing high performing sales teams in a high velocity sales cycle
• Strong understanding of sales best practices & methodologies
• Experience selling to first-time technology buyers
• Humility and empathy for the challenges our prospects face on a daily basis in the homecare industry
• Bonus: experience selling into the healthcare or homecare industry
• Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role

The base salary range for this US-based, full-time, and exempt position is $135,000 - $150,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values. This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs. HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.