LATAM Strategic Account Manager – (Amazon & Mercado Libre)

Gracias por tu interés en unirte a Solventum. Solventum es una empresa nueva en el ámbito de salud, pero con una sólida experiencia en la resolución de desafíos que transforman vidas y fortalecen el trabajo de los profesionales de la salud. En Solventum, las personas son el centro de cada innovación que desarrollamos. Con empatía, conocimiento y criterio clínico, trabajamos en conjunto con los líderes más destacados del sector para enfrentar los retos más complejos de nuestros clientes. Mientras continuamos actualizando nuestra Página de Carreras y los materiales dirigidos a los postulantes, es posible que algunos documentos aún muestren la marca anterior. Ten en cuenta que todas las oportunidades laborales publicadas pertenecen a Solventum, y que la Política de Privacidad mencionada https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/a cualquier información personal que proporciones. Al igual que en 3M, en Solventum se brinda igualdad de oportunidades a todos los candidatos calificados, sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, discapacidad o estatus como veterano protegido. En Solventum, desarrollamos soluciones innovadoras para enfrentar los retos más complejos de nuestros clientes, liderando avances en salud mediante la combinación de ciencia médica, de materiales y de datos. Nuestro propósito es mejorar la vida de los pacientes y apoyar a los profesionales de la salud para que se desempeñen de la mejor manera posible.

Job Description:

LATAM Strategic Account Manager – (Amazon & Mercado Libre)

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

As the LATAM Key Account Manager for Marketplace Management, you will own the commercial strategy, growth delivery, and operational excellence across Amazon and Mercado Libre in Latin America. You will be accountable for exceeding revenue and profitability targets, strengthening marketplace fundamentals, and building trusted relationships with both internal and external stakeholders.

• Driving profitable growth through disciplined marketplace strategy and execution for Littmann™

• Leading high-impact negotiations that unlock incremental growth and improved commercial terms

• Partnering closely with Marketing, eCommerce Specialist and cross functional teams to translate strategy into results

• Collaborate with supply chain to ensure optimized OTIF and provide proactive and accurate inputs for the demand plan

• Establishing strong operating rhythms to monitor performance and rapidly correct course

Key Responsibilities

Marketplace Growth Strategy & Account Leadership

• Own Joint Business Plans (annual and quarterly) for LATAM marketplaces, translating objectives into clear execution roadmaps

• Ensure ownership of critical eCommerce operational topics, driving the daily operating model and resolving key execution blockers

• Drive business retention and profitable expansion through end-to-end marketplace management

• Lead disciplined weekly, monthly, and quarterly operating rhythms and business reviews

Cross-Functional Collaboration with Marketing & eCommerce

• Partner with Marketing to align marketplace execution to campaigns, positioning, and launches

• Collaborate daily with marketing and eCommerce Specialist to optimize digital shelf performance, content, and conversion

• Co-develop promotional calendars, testing roadmaps, and conversion-focused initiatives with Marketing

Negotiation & Commercial Excellence

• Lead negotiations with marketplace partners to secure improved terms, programs, and visibility

• Influence internal stakeholders across Finance, Supply Chain, and Marketing to maximize return on investment

• Manage escalations and complex issues through structured problem-solving and executive communication

Performance Management & KPI Ownership

• Define and own a balanced scorecard across sales, profitability, conversion, media efficiency, and operational KPIs

• Lead weekly dashboards, monthly reviews, and quarterly performance readouts with clear insights and actions

Marketplace Fundamentals & Operational Excellence

• Ensure best-in-class listing quality, pricing integrity, compliance, and inventory availability

• Coordinate flawless execution of product launches, portfolio changes, and refreshes

• Identify risks early and drive mitigation plans

Global & Area Alignment

• Act as the primary LATAM marketplace interface with Global and Area teams (e.g., USAC, EMEA)

• Align LATAM plans with global strategies, campaigns, launches, and governance standards

• Share regional insights, best practices, risks, and opportunities to influence global roadmaps

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum):

• Bachelor’s degree from an accredited institution or equivalent experience

• Five (5) or more years of experience in Key Account Management, eCommerce, or marketplace-related roles

• Demonstrated success managing large, complex accounts with measurable growth outcomes

• Advanced English and Spanish or Portuguese proficiency

Additional qualifications that could help you succeed even further include:

• Direct experience with Amazon, Mercado Libre, or other third-party marketplaces

• Strong financial acumen, including P&L and ROI management

• Spanish and/or Portuguese proficiency

• Strong analytical, financial, and negotiation capabilities

• Experience collaborating across global and regional teams

Responsibilities of this position include compliance with all corporate policies, procedures, and security standards while performing assigned duties.

Work location: Remote

Must be legally authorized to work in country of employment without sponsorship for employment visa status.

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Solventum es un empleador que ofrece las mismas oportunidades. Solventum no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.

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