Strategic Account Manager
At a glance
Mid-level Account Management role at Chubbfiresecurity. UK Field Based · full-time.
In listing
growthroles summary, based on the employer's posting.
What you'll do
- You'll manage strategic client accounts, working to keep customers satisfied, renew business, and increase revenue
- You'll map client decision-makers and connect the company's offer to each organisation's objectives
- You'll find ways to expand account value, bring in additional services, and distinguish the offer through relevant client discussions
- You'll build business cases for customer decisions and deliver against sales, margin, and renewal goals
What you bring
- You have strategic account management experience, ideally in fire and security
- You have succeeded in a target-led, customer-facing role
- You can use Microsoft Office and CRM systems, and hold a full UK driving licence
Who this fits
This suits a commercially minded account manager who can build senior client relationships and work to sales, margin, and renewal goals. The role is UK field based, and a full UK driving licence is required.
From the employer
Chubb Fire & Security is seeking an experienced and commercially astute Strategic Account Manager to join our Strategic Account Management Team. This is a key role focused on the development, growth, and retention of high-value client relationships across the UK.
Key Responsibilities
- Manage a portfolio of key strategic accounts, ensuring customer satisfaction, retention, and revenue growth.
- Develop a deep understanding of client organisations, identifying key stakeholders and aligning Chubb’s value propositions with their business objectives.
- Differentiate Chubb’s offering through insightful, relevant, and value-driven engagement.
- Proactively identify and act upon opportunities to grow account value and introduce new services.
- Prepare and deliver compelling business cases to support customer decision-making.
- Meet and exceed defined sales, margin, and renewal targets.
Candidate Profile
The successful candidate will possess the following attributes:
- Experience in strategic account management ideally within the fire and security but not essential
- A proven track record of success in a target-driven, client-facing environment.
- Strong commercial awareness, strategic thinking, and problem-solving skills.
- Excellent interpersonal, communication, and stakeholder management capabilities.
- Well organised, adaptable, and self-motivated.
- Proficient in Microsoft Office applications and CRM systems.
- Full UK driving licence is essential.
What We Offer
- Competitive base salary (up to £60,000), with uncapped OTE potential (£78,000+)
- Company car or car allowance
- 25 days annual leave, plus bank holidays
- Company pension scheme
- Life assurance (4x basic salary)
- Structured training and development opportunities
- Employee Referral Scheme (£1,000)
- Employee Scholarship Programme
- Access to a centralised benefits platform with retail discounts
- Health & wellbeing resources
- Bravo Awards – recognising employee excellence across the organisation
More about us
Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things!
Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.
Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.
If you are a strategic thinker with a passion for client success and a desire to join a well-established, people-focused organisation, we encourage you to apply.
INDALL
Additional Information
About Us, Our Culture & What We Can Offer You
Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies
We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
#BR-CB
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