Account Executive
Hybrid New York Full-time Mid-level Account Executive
At a glance
Mid-level Account Executive role at Headkount. New York · full-time.
Pay not stated
RoleAccount Executive
SeniorityMid-level
LocationNew York
WorkplaceHybrid
EmploymentFull-time
PostedAug 15, 2025 · 1y ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Lead Beauty Educators and Retail Account Coordinators, setting goals and holding weekly check-ins with your direct reports
- Coach teams on service and selling, run store training, and create employee reviews or improvement plans
- Recruit and interview candidates with Human Resources, and handle attendance and time-off approvals in your markets
- Support retailer relationships in the field, uphold store policies, and run sales events and initiatives toward sales plans
- Work with the regional manager to resolve escalated client and employee concerns
What you bring
- At least two years leading beauty field sales employees
- Strong coaching, mentoring and teaching skills, alongside clear written and verbal communication
- Sound prioritization and decision-making, with the ability to manage competing work under pressure
Who this fits
This role suits someone who enjoys developing people and leading field sales teams in retail. You must be based in the New York City market; the position is hybrid.
From the employer
The go-to retail agency for beauty brands. Headkount minimizes the risk and time needed for beauty brands to get into brick-and-mortar with our all-in-one solution that provides experienced Beauty Education Teams who go in-store to increase brand awareness and drive top line sales.
The Account Executive, New York City, is responsible for leading and managing daily operations of the field to achieve business goals. As the Account Executive, duties include overseeing the Beauty Educator, and Retail Account Coordinator team, setting performance objectives, evaluating and optimizing performance, preparing and delivering performance evaluations and documentation, actively recruiting and interviewing, and ensuring regulatory and company values are upheld. To be successful as an Account Executive, you must have passion for people, be a creative thinker and a dynamic leader. You must must be able to recruit, lead, and manage teams, ensure operations run smoothly, and achieve revenue targets. A top-notch Account Executive should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem solving and decision-making skills.
The Account Executive, New York City, is responsible for leading and managing daily operations of the field to achieve business goals. As the Account Executive, duties include overseeing the Beauty Educator, and Retail Account Coordinator team, setting performance objectives, evaluating and optimizing performance, preparing and delivering performance evaluations and documentation, actively recruiting and interviewing, and ensuring regulatory and company values are upheld. To be successful as an Account Executive, you must have passion for people, be a creative thinker and a dynamic leader. You must must be able to recruit, lead, and manage teams, ensure operations run smoothly, and achieve revenue targets. A top-notch Account Executive should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem solving and decision-making skills.
- Educate, develop, support, mentor, and retain a dynamic sales team of Beauty Educators and Retail Account Coordinators.
- Manage the development Beauty Educators and Retail Account Coordinators.
- Weekly touchbases with direct reports.
- Complete documentation for employees such as reviews, corrective actions, and performance improvement plans.
- Identify training needs and conduct in-store trainings with BEs/RACs based on the needs of the employee’s development. Observe and provide collaborative & hands on feedback to teams on service and selling skills.
- Approve & manage attendance & time off requests in assigned markets.
- Partner with Regional manager for escalated client and employee issues in a timely matter.
- Partner with Human Resources in active recruiting and facilitating interviews.
- Ensure excellence in Headkount retailer relationships.
- Provide in-field retailer support based on the needs of the business.
- Ensure retailer policy and procedures are upheld to quality standards.
- Drive sales, events, and execute strategies and initiatives within each retailer to ensure the achievement of sales plans.
- Must be located in the New York City, NY market
- Minimum of 2 years managing Beauty Field Sales employees
- Excellent communication skills, both verbal and written
- Solid time management and prioritization skills
- Excellent coaching, mentoring, and teaching skills
- Excellent leadership and decision-making skills
- Ability to multitask and work efficiently under pressure
- Strong analytical and problem-solving skills
- Professional conduct in-store
- Technology skills
- Passion for people in providing the ultimate customer service
- Passion for people in elevating their product knowledge
- Passion for product and the retail community
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