Advisor, Business Development
At a glance
Mid-level Business Development role at Hdks. Waterloo · full-time · CA$73,500–CA$123,500 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage assigned brokers across commercial insurance and farm lines within the KW, Burlington, Hamilton, and Niagara territory
- Negotiate broker contracts, incentives, overrides, appointments, planning terms, and terminations with brokerage principals
- Build commercial lead pipelines while supporting broker sales commitments and profitable GWP growth
- Deliver broker training on products, sales, systems, and technology alongside the Business Development Specialist
- Resolve broker concerns and coordinate with underwriting, claims, and business development teams to maintain service quality
What you bring
- At least five years in property and casualty, including broker-facing commercial work in underwriting or sales and distribution
- Working knowledge of personal insurance, with commercial and farm insurance experience considered an asset
- Experience using financial reporting and analytics, with Salesforce, Microsoft 365, ServiceNow, or GuideWire familiarity considered an asset
- Strong communication, stakeholder influence, and negotiation skills, plus English proficiency for customers across Canada
- A valid driver's licence and a driving history acceptable to the company
Who this fits
You’ll suit a mid-level business development role centered on broker relationships, commercial insurance, farm lines, negotiation, and territory sales. The position is based in Waterloo and covers brokers in the KW, Burlington, Hamilton, and Niagara area. French and English bilingual ability is preferred, and the role requires a valid driver’s licence.
From the employer
The Opportunity
The Business Development Advisor (BDA) reporting into the regional Business Development Director (BDD)is responsible for managing and developing a portfolio of strategic brokers focused on commercial Insurance (CI) and Farm lines of business within a defined region. The BDA acts as a key business advisor, ensuring contractual compliance, driving broker engagement, and fostering long-term, profitable partnerships. The role encompasses a wide range of responsibilities, including contract management, performance monitoring, business development, training, and communication, with a focus on optimizing broker performance and achieving top and bottom-line targets.
What to Expect
- Acts as the primary point of contact for designated brokerages while working in conjunction with Business Development Specialist(s), in executing the regional strategy and achievement of the territory sales targets
- Actively manages relationships within the existing Broker network
- Support brokerage sales targets and commitments
- Works with the broker principles on contract negotiations.
- Plans Broker appointments, manages the broker planning, negotiates incentives and overrides, manages CPC and broker terminations
- Develops and maintains strong relationships with broker principles and key commercial producers, building a pipeline of large commercial leads
- Provides excellent customer service to support operational efficiency
- Creates strategic growth opportunities across lines of business
- Drives Broker satisfaction in alignment with the Broker segmentation strategy
- Identifies and addresses inquiries/concerns from the Brokers they support, escalating to the appropriate Economical team and following it through to resolution.
- Implements Broker product, sales, system and technology training (as appropriate)
- Works with the Business Development Specialist in managing Broker relationships to drive profitable GWP growth, and collaborates with peers in Business Development, Regional & National Underwriting Operations and Claims in the Region to share market intelligence and deliver a consistent Broker experience which meets or exceeds Broker expectations and needs
- Territory is brokers in the KW, Burlington, Hamilton, Niagara area.
What you Bring
- Strong working knowledge of Personal Insurance, which is a key success factor for operating in Economical's multi-line sales environment
- Commercial Insurance and Farm Insurance lines of business knowledge would be an asset.
- 5 years of Property and Casualty experience, including 5+ years in a broker-facing property, casualty, commercial role within Underwriting, Sales & Distribution, etc
- Proficient in Salesforce, Microsoft 365, ServiceNow and GuideWire an asset
- Experience with financial reporting and analytics
- Exceptional verbal and written communication skills
- A strong ability to influence and effectively negotiate with stakeholders
- A valid driver's license with a driving record acceptable to the company
- Preference will be given to bilingual candidates (French and English)
Salary Range: $73,500 - $123,500
High degree of proficiency with English required to service customers, both internal to the company and external, across Canada.
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