Enterprise Account Manager
At a glance
Manager-level Account Management role at Hcmportal. SG - UPS HOUSE (SGSIG).
Pay not stated Enterprise Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Manage enterprise customer relationships while creating new business and growing revenue across assigned accounts
- Lead customer-facing solution work, contract discussions, value creation, and negotiations across Freight, Package, Forwarding, and Distribution
- Keep contracts compliant and renewals moving, with both parties meeting their agreed obligations
- Track account data, sales results, competitor activity, and performance reports to guide customer and prospect conversations
- Build account plans with internal teams to retain, expand, and win business across the enterprise portfolio
What you bring
- A bachelor’s degree in supply chain management, logistics, marketing, business, or a related discipline
- At least seven to ten years in field sales, supported by a record of delivering sales against plan
- Experience in life sciences, medical devices, pharmaceuticals, or related work, including GMP, GSP, GDP, and 3PL or 4PL environments
- Knowledge of healthcare regulations or healthcare services, plus familiarity with ISO certification, especially ISO 13485:2003
Who this fits
You’ll suit a senior enterprise sales professional who can manage complex accounts, negotiate contracts, use performance analysis, and engage senior customer decision makers. The role includes business travel and is a permanent position. Experience in healthcare-related industries and regulated operating environments will strengthen your fit.
From the employer
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
This position generates new business by managing business relationships between UPS and designated Enterprise Accounts. He/She executes business plans by meeting and exceeding sales and revenue goals. This position leads service and sales activity across UPS's portfolio of products and services including Freight, Package, Forwarding, and Distribution. He/She drives global business growth through solution development, customer-facing communications, contract development, value creation, and negotiation. This position obtains knowledge about customers’ competitors to consult customers on UPS solutions that support their market competitiveness.
Responsibilities:
Maintains contract compliance and renewal process to ensure elements of contracts are being followed and negotiated by both UPS and the customer.
Maintains and monitors customer information and account performance data for Freight, Package, and Forwarding and Distribution to track sales performance against sales objectives.
Utilizes business information and analysis reporting tools to assess account performance analysis.
Monitors and tracks competitors to gain competitive intelligence to be used in engaging prospects and customers.
Builds high level Customer Relationships
Identifies key decision makers within customer organizations to expand business opportunities across the enterprise portfolio.
Works with internal stakeholders to develop comprehensive account strategies for retention, penetration and acquisition of accounts.
Requirements
Minimum Bachelor’s Degree in Supply Chain Management, Logistics, Marketing, Business, or relevant discipline. Master’s Degree or MBA will be a plus
Possess at least 7-10 years of experience in a field sales role.
Candidate with strong experience background in life science and/or medical device/pharmaceutical industry (or related) with extensive knowledge of GMP/GSP/GDP environment and 3PL/4PL experience will be an added advantage
Candidate with healthcare regulations knowledge or healthcare service experience is strongly preferred
Familiar with ISO certification knowledge (especially ISO 13485:2003)
Proven track record of increasing sales against plan objectives in previous assignments
Business related travel will be required
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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