Business Relationship Manager - SBE_Small Business Enterprise-Sales_Mumbai
On-site Mumbai Full-time Manager Account Management
At a glance
Mid-level Account Management role at Hcbt. Mumbai · full-time.
Pay not stated
RoleAccount Management
SeniorityManager
LocationMumbai
WorkplaceOn-site
EmploymentFull-time
PostedSep 28, 2026 · 3d ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Assess client businesses, trade activity and cash flows to match them with working-capital funding and non-funding products
- Coordinate with branch banking teams to bring new customers into the portfolio
- Grow relationships by offering current accounts, term deposits, transaction banking and trade finance across client groups
- Build trust with CFOs and promoters, while increasing portfolio balances and profitability
- Track competing banks, resolve client queries and work with operating teams on tailored solutions and process improvements
What you bring
- You can assess business models, trade flows and cash movements to spot suitable financing opportunities
- You can build trusted relationships with senior client contacts and grow a portfolio through cross-selling
Who this fits
This Mumbai-based role is onsite and centers on managing business clients and an assigned portfolio. The work suits someone comfortable with client relationship building, portfolio growth and coordination with branch and operating teams.
From the employer
• To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. • Work closely with Branch Banking teams for new customer addition. • To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. • To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. • Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. • To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. • Improve efficiency by monitoring & overseeing continuous improvement of processes constantly have a rapport with the operating units to customize and develop solutions
Understand client businesses and provide appropriate working capital solutions across fund/non-fund based products.
Collaborate with branch banking teams for new customer acquisition.
Cross-sell products such as Current Accounts, Term Deposits, Transaction Banking, and Trade Finance to primary and group companies.
Build and maintain relationships with key client stakeholders (CFOs, promoters).
Increase book size and profitability of the assigned portfolio.
Analyze client business models, trade activities, and cash flows to identify growth opportunities.
Monitor competitive landscape and enhance Kotak’s brand presence in target segments.
Ensure high-quality client service and timely resolution of queries.
Drive process improvements and coordinate with operating units to develop customized solutions.
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