Account Manager - National Cable Specialists
At a glance
Mid-level Account Management role at Guillevin (NCS). Edmonton · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Handle customer orders and technical questions while suggesting useful product or service options
- Find prospective customers, promote NCS offerings, and meet clients in person when needed
- Research product availability and pricing to support promotion of new products
- Enter orders and coordinate with operations and purchasing through fulfillment
- Prepare quotes, provide basic product support, and build repeat-client relationships
What you bring
- Post-secondary education and working ability with Microsoft Word, Outlook, and Excel
- Previous sales or inside sales experience, plus strong communication and relationship-building skills
- Strong organization, multitasking, attention to detail, and a professional approach
- Ability to learn technical products quickly and create quotes, bid packages, pricing, and presentations
Who this fits
This suits a customer-facing sales professional who can manage orders, technical questions, prospecting, and follow-up in parallel. You’ll work from Edmonton and report to the Edmonton PC Manager, with a dotted-line relationship to the Regional Sales Manager. Overtime may be needed, and the role calls for a cooperative team approach.
From the employer
Status:
Regular, Full timeLocation:
Edmonton, AlbertaJob Description
Reports to: Edmonton PC Manager, with a dotted-line reporting relationship to the National Cable Specialists Regional Sales Manager.
Key Accountabilities
(65%) Consistently exceed customer expectations when processing orders and answering technical questions while offering value added solutions to each customer exchange;
(20%) Aggressively and consistently research new business opportunities and market NCS products and services to new potential clients; Including in person customer engagement
(10%) Conduct market research of products and pricing for the purpose of promoting new products;
(5%) Work cooperatively with teammates in the administration of sales transactions.
Duties
- Contacts current and prospective clients to identify their need for existing and/or new products
- Responds to and processes incoming calls and orders
- Opens new accounts and maintains existing customer base
- Enters orders into system and liaises with operations and purchasing teams through the process
- Maintains knowledge base on current products and learns about new products
- Provides pricing quotations and follows-up on quotes
- Provides basic technical support on products
- Builds strong relationships for repeat opportunities
Requirements:
- Post-Secondary education
- Proficiency with Microsoft Word, Outlook and Excel
- Previous Sales/Inside Sales experience is highly beneficial
- Superior interpersonal and communication skills
- Ability to develop long-term client relationships
- A highly professional approach to business
- Exceptional organization skills, ability to multitask and a keen eye for detail
- Technically proficient to quickly learn and understand products
- Ability to develop quotations & project bid packaging / pricing / presentations
- Knowledge of electrical industry in general is an asset
- Willingness to work overtime as needed and a sense of team spirit
What’s in it for you
We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making and offers great career opportunities.
What sets us apart is our:
Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
A strong national network offering real opportunities to grow: our people make the difference.
Among our benefits:
Flexible group insurance plan customizable to your needs.
Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
Group RRSP with employer contribution and TFSA.
Postsecondary Scholarship Program for our employee’s children.
Charging terminals available at our facilities.
Years of Service Recognition Program.
Come build your career with us, a growing network where our people make it happen!
Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.
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