Payments Account Manager
At a glance
Mid-level Account Management role at GROWE. Anywhere; Europe.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Take payment providers from commercial handoff through onboarding and ongoing partner management
- Coordinate KYC, paperwork, contracts, approvals, and team communication during provider onboarding
- Handle daily partner requests and keep payment-provider conversations moving
- Work with Legal, Finance, and BizDev to advance provider processes
- Help resolve reconciliation, settlement, exchange-rate, and provider-communication cases
What you bring
- At least two years in account management or comparable operations work with partners or providers
- Hands-on experience coordinating onboarding, documentation, approvals, or related partner processes
- A working understanding of online payments, plus upper-intermediate English or stronger
Who this fits
You’ll suit a structured, detail-focused operator who can prioritize several requests, take ownership, and communicate clearly with internal teams and external partners. The role fits someone building deeper expertise in Payments and Account Management, with LATAM payment methods and market specifics forming part of the work. Experience in iGaming, Payments, PSP, Fintech, or Crypto would be useful.
From the employer
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Manage payment providers from commercial handover through onboarding and ongoing cooperation;
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Coordinate provider onboarding, including KYC, documentation, contracts, approvals, and communication between involved teams;
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Maintain regular communication with payment partners and support day-to-day operational requests;
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Work with Legal, Finance, and BizDev teams to keep provider-related processes moving forward;
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Support the resolution of payment-related cases involving reconciliation, settlements, exchange rates, or provider communication;
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Develop a solid understanding of LATAM markets, local payment methods, and payment provider specifics;
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Organize and prioritize multiple operational tasks and requests independently;
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Build further expertise within Payments and Account Management as the scope of responsibility grows.
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2+ years of experience as an Account Manager or in a similar operational role working with partners or providers;
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Experience coordinating onboarding, documentation, approvals, or other partner-related processes;
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Understanding of online payments; experience in iGaming, Payments, PSP, Fintech, or Crypto will be a plus;
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Upper-Intermediate English or higher.
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Structured and attentive to detail;
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Able to manage multiple priorities and stay organized;
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Proactive and comfortable taking ownership of tasks;
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Clear and confident in communication with internal teams and external partners.
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GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
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DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
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BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.
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