Manager, Key Accounts Management
At a glance
Manager-level Account Management role at Grab. Pasig City · full-time.
Pay not stated Account Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Set account direction for enterprise and mid-sized retail partners, turning business plans into growth in sales, assortment and customer reach
- Coach Key Account Managers on goals, partner plans and regular ways of working that support account growth
- Build joint plans with retail partners covering sales, assortment, operations and promotions
- Negotiate commercial terms and shared marketing spend while balancing partner growth with profitability
- Run major retail campaigns and seasonal events, review their results, and coordinate teams to resolve issues and launch programs
What you bring
- A bachelor's degree in business, marketing or a related area
- At least ten years in retail sales or account management, including team leadership and responsibility for large accounts against revenue goals
- Strong communication, relationship-building and negotiation skills for internal and partner-facing work
- Organizational and analytical ability, with confidence working across functions
Who this fits
This manager role suits someone who has led account teams and owned large retail relationships and revenue goals. The position is based onsite in Pasig City.
From the employer
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we make a lasting difference for Southeast Asia by creating economic empowerment for everyone.
Get to know the role
This role is responsible for owning GrabMart's relationships and growth with a portfolio of Enterprise and mid-sized retail partners. You will lead a team of Key Account Managers and set the account strategy. You will turn partner business plans into measurable growth in sales, selection and customer reach. You will be the senior commercial contact for partner leaders and work with cross-functionally with different Grab verticals.
Lead and coach Key Account Managers to establish goals, account plans, and operating rhythms that drive growth.
Develop and execute joint business plans with retail partners focusing on sales, assortment, operations, and promotions.
Negotiate commercial terms and co-funded marketing investments to balance partner growth with profitability.
Manage major retail campaigns and seasonal sales events from planning through post-campaign analysis.
Collaborate cross-functionally to resolve partner issues and introduce new tools and programs.
The Must-Haves
- Bachelor's Degree in business, marketing, or a related field.
10+ years of sales or account management experience in retail, retail e-commerce or omnichannel retail. This includes leading teams and managing large retail accounts against revenue targets.
Excellent interpersonal, communication, and strong internal and external selling and negotiation skills.
Showcases passion and leadership. Team player and self motivated.
Strong organizational & analytical skills.
Ability to collaborate effectively within a multifunctional environment.
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
What we stand for at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.
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