Stakeholder Communications Manager
At a glance
Manager-level Communications role at Globe. NCR - WCC · full-time.
Pay not stated Communications Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Keep teams updated on product changes, new launches, outages and technology freezes, checking details and timing with colleagues
- Review approved partner messages about product changes and platform maintenance so updates stay clear and consistent
- Create and maintain communication channels, templates and guidance for sharing updates with teams and partners
- Collect feedback from colleagues and business partners, then refine messages to address their needs
- Improve communication workflows and coordinate initiatives, deadlines and competing priorities
What you bring
- Experience in corporate communications, stakeholder relations or partner communications
- Strong writing and speaking skills, with the judgment to adjust messages for different audiences
- Project organization skills to manage multiple priorities and deadlines
- Proficiency with digital communication tools and platforms
Who this fits
This manager role suits someone who can coordinate communications across internal teams and business partners while improving processes. A relevant degree is an advantage, not a stated requirement.
From the employer
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
The Stakeholder Communications Manager oversees internal and external communications to ensure timely, clear, and consistent updates across teams and business partners. This role focuses on product updates, campaign and platform maintenance announcements, partner engagement, and improving communication processes to support smooth business operations.
You will be responsible for the following:
- Internal Communications: Manage communications on product updates, new product developments, system downtimes, and tech freezes. Work with different teams to ensure information is accurate and shared on time.
- External Partner Communications: Coordinate and review approved communications for business partners, including platform maintenance and product updates. Ensure clear and consistent messaging to support strong partner relationships.
- Communication Channels and Guidelines: Develop and maintain communication channels, templates, and guidelines to improve information flow across teams and external partners.
- Stakeholder Engagement: Work with internal teams and external partners to gather feedback and ensure communications address their needs.
- Process Improvement: Review and improve communication workflows to make processes faster, more efficient, and consistent.
- Project Coordination: Manage multiple communication initiatives, timelines, and priorities to ensure smooth execution and alignment across stakeholders.
We are looking for:
- A degree in Communications, Marketing, Business, or a related field is an advantage.
- Strong written and verbal communication skills, with the ability to tailor messages to different audiences.
- Experience in corporate communications, stakeholder management, or partner communications.
- Good project management and organizational skills, with the ability to handle multiple priorities and deadlines.
- Strong analytical and problem-solving skills, with a focus on improving processes.
- Proficiency in digital communication tools and platforms.
- Familiarity with external tools and APIs is an advantage.
- Strategic thinking and the ability to work effectively with different teams and stakeholders.
What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
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