Experienced Customer Engineer
At a glance
Mid-level Solutions & Sales Engineering role at Globalfoundries. Dresden · full-time · no salary stated · we estimate €65,625–€96,805 across Germany.
Globalfoundries has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Guide customer programs from prototype development through product end of life, keeping technical communication clear
- Coordinate with fab planning and production teams to monitor dates, delivery performance and wafer movement across sites and OSATs
- Lead customer discussions on technical topics, then track agreed actions through completion
- Take customer project issues to resolution by bringing in the departments needed
- Connect customers, account managers, application engineers and sales teams to support program outcomes and revenue goals
What you bring
- A four-year technical degree or a bachelor's or master's in science, math, engineering or semiconductor manufacturing
- Substantial experience in manufacturing or in an engineering role that works directly with customers
- A record of aligning engineering groups and influencing stakeholders across levels
- Written and spoken English at C1 level
Who this fits
This role suits an experienced engineer who can coordinate several priorities under pressure and build effective working relationships. The position is based in Dresden, Germany, and offers relocation assistance.
From the employer
About GF
GlobalFoundries (GF) is a leading manufacturer of essential semiconductors that enable AI at scale, from the cloud to the physical world. We partner closely with our customers to deliver differentiated, power-efficient, high-performance solutions for high-growth markets. Across our global footprint in the United States, Europe and Asia, our teams are solving complex challenges that shape the future of technology. At GF, you'll find the opportunity to make an impact, work with world-class talent and contribute to a more secure, sustainable future.
Summary of Role
GlobalFoundries Fab 1 in Dresden Germany is looking for a motivated and skilled experienced engineer to be a part of the Customer Engineering team. The primary responsibility in this role would be to work with customers to plan for their New Products in Fab1, align internally and run customer meetings where multiple technical items are discussed. A responsibility is also to track and move wafers across sites, OSATs to ship to our customers.
Your Job
Perform as technical conduit for Customer Programs from Customer Prototyping (NPI) to Product EOL
- Act as primary Engineering channel ensuring crisp & clear communication.
- Be the focal point for Customer communication to the Fab, aligning messaging internally and then sharing externally with the customer.
- Work with the Fab1 Production Control, Planning and Product Integration to track internal dates and On Time Delivery (OTD) metrics.
- Run customer meetings, ensuring action items are aligned and followed up.
- Take ownership and drive any issue for the customer project to a solution, involving all required departments.
- Interface with Account Managers (AM), Field Application Engineering (FAE), all sales teams and Customers to enable program success.
- Achieve revenue goals and derive customer satisfaction.
Required Qualifications
- Education: 4 Year Technical / Bachelor/Master Degree in Science, Math, Engineering or Semiconductor Manufacturing.
- Extensive experience in manufacturing or customer facing engineering role.
- Proven track record of leading cross‑functional collaboration, driving alignment across diverse engineering teams, and influencing stakeholders at multiple levels.
- Strong organizational skills with a focus on efficiency and accuracy.
- Excellent interpersonal skills; fosters positive working relationships.
- Capable of managing multiple tasks and prioritizing activities under pressure.
- Fluency in English Language – written & verbal (C1).
We Offer
The position is open-ended and to be filled as soon as possible.
Attractive compensation components:
13th month salary, bonus payments, assistance with relocation to Dresden.
Flexible working time arrangements:
Family friendly part-time models, trust flextime, salary conversion into free time
Diverse opportunities for further development:
Career stages for every job, internal qualification offers, promotion of external educational qualifications
Focus on your health:
On-site gym and beach volleyball court, bike leasing, subsidized employee restaurant
Corporate culture:
Cooperation at eye level - everyone is on first name terms with us, budget for individual team events, social commitment via GlobalGives
You can find more benefits in detail at https://gf.com/de/careers/benefits/
Diversity is part of our corporate DNA. For this reason, we would like to encourage women in particular to apply for a job with us. As we value equal opportunities and inclusion is particularly important to us, we welcome applications from people with disabilities.
The job advertisement refers to a position up to job level 8 on the Engineering career ladder.
This position is part of our employee referral program and will be rewarded with a referral bonus of €2,000 upon successful recruitment.
Information about our benefits you can find here: https://gf.com/careers/opportunities-in-europe/
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