Customer Relationship Manager
At a glance
Manager-level Account Management role at Genpt. Toowoomba · full-time · no salary stated · we estimate A$192,500–A$226,500 across Australia.
Genpt has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Look after an assigned portfolio, keeping existing industrial customers and building durable working relationships
- Visit customers across the territory to understand their needs and recommend relevant products or services
- Follow up on quotes, enquiries and sales leads, then find opportunities to expand customer orders
- Create practical account plans and work with branch and internal sales teams on territory growth
- Track account activity, sales results and customer feedback while working toward agreed growth targets
What you bring
- Experience building relationships with customers and other stakeholders in a sales or service role
- A current driver’s licence and readiness to travel around your local territory
- Clear communication, reliable follow-through and an organised approach to account work
- Commercial confidence discussing products and solutions, with interest in industrial or technical products
Who this fits
This suits someone stepping up from internal sales or bringing account-management experience who enjoys frequent customer visits and solving practical problems. You’ll spend most of your time in the field, based from the Toowoomba office, and need to be an Australian citizen or permanent resident.
From the employer
Toowoomba location| Manage key accounts, grow territory sales and build lasting customer partnerships.
- External sales role servicing western QLD customers (Toowoomba based office)
- Market aligned remuneration + bonuses + annual salary review!
- Be part of the Bearing & Power Transmission industry!
Motion Industrial Solutions is looking for a customer-focused sales professional to manage and grow an established portfolio of industrial customers within an allocated territory.
This is a hands-on, customer-facing role suited to someone moving beyond Internal Sales, or an experienced Account Manager who enjoys regular site visits, solving customer problems and building long-term relationships.
About the Role
You will manage day-to-day relationships with existing customers while identifying practical opportunities to grow sales across Motion’s industrial product and service range.
Supported by your Manager Customer Relationships, Branch Managers and internal sales teams, you will:
- Visit customers regularly and build trusted working relationships
- Manage and retain an allocated customer portfolio
- Understand customer needs and identify suitable product and service solutions
- Follow up sales opportunities, quotes and customer enquiries
- Identify cross-sell and up-sell opportunities
- Develop straightforward account plans and support territory growth initiatives
- Work closely with branch and internal teams to deliver a reliable customer experience
- Monitor account activity, sales performance and customer feedback
- Help achieve agreed territory sales and customer growth targets
- Most of your time will be spent engaging with customers in the field, with strong support from local branch and sales teams.
What You Bring:
We are looking for someone with a genuine interest in customers, sales and industrial products. You may have experience in Internal Sales, Account Management, Customer Service, Trade Sales or a similar customer-facing commercial role.
- Experience building relationships with customers and stakeholders
- A proactive, organised approach to managing accounts and sales opportunities
- Strong communication and follow-up skills
- Commercial awareness and confidence discussing products and solutions
- An interest in technical or industrial products; product training will be provided
- Ability to work collaboratively with internal teams
- A current driver’s license and willingness to travel within your local territory
- Formal sales or business qualifications are welcome but not essential.
What We Offer:
- Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
- Tool of Trade provided: Company vehicle + iPhone + laptop.
- Career Progression: Clear pathways to develop and advance within Motion and with access to free webinars, training events and courses.
- Comprehensive Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs.
- Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities
About Motion
Motion is a leader in the distribution of industrial products. We operate across Australia, New Zealand, Indonesia, and Singapore where opportunities are endless for a motivated individual.
We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.
So, if you are interested in joining our group don’t wait, apply now and let us help you empower your career with us!
MOTION is an equal opportunity employer
You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.
If this sounds like the opportunity for you, click "Apply for this job" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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