Customer Relationship Manager
At a glance
Manager-level Account Management role at Genpt. Swan Hill · full-time · no salary stated · we estimate A$192,500–A$226,500 across Australia.
Genpt has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Build relationships with engineering, reliability and procurement contacts, then create plans to retain and grow their accounts
- Grow existing accounts by cross-selling and upselling Motion products and services, while finding new business across western Victoria
- Match technical solutions to customers’ operational needs and deliver territory sales and budget results
- Coordinate with your manager, branch managers and internal teams while making regular customer visits
What you bring
- You have a track record in account management, business development or technical sales
- You bring strong numeracy, technical interest or capability, and confidence with technical and operational customer contacts
- You hold a current driver’s licence and are willing to travel
Who this fits
This suits a customer-focused sales professional who can discuss technical and operational needs and grow accounts. You’ll be based ideally in Swan Hill, with regular customer visits and travel that may include overnight stays for one to two days or more per month. Australian citizenship or permanent residency is required.
From the employer
Are you a relationship-driven, technically minded sales professional who enjoys growing customer accounts and delivering practical solutions?
- Market-aligned remuneration + Incentives + annual salary reviews
- Tool of trade provided: company vehicle, iPhone and laptop
- Grow your career alongside experienced professionals in an established industrial engineering company.
Motion Industrial Solutions is expanding its Swan Hill team and is seeking a high-performing Customer Relationship Manager (CRM) to grow customer relationships and new business across north-western Victoria.
This is a technical sales role with a strong focus on delivering value to customers across heavy manufacturing, petrochemical, agriculture and power generation markets. Ideally, you will be based in Swan Hill.
About the Role:
As the face of Motion for your customers, you will:
- Build trusted relationships with Engineering Managers, Reliability Engineers and Procurement Specialists
- Develop and deliver account plans that support customer retention and growth
- Increase share of wallet through cross-selling and up-selling across Motion’s product and service offering
- Identify and secure new business opportunities across western Victoria
- Deliver technical solutions to address customers’ operational requirements
- Achieve territory sales and budget targets
- Work closely with your Manager Customer Relationships, Branch Managers and internal teams
- Learn from an experienced colleague with 45 years of company and industry experience
This role involves regular customer visits and travel. You must be willing to travel, including potential overnight stays of one to two days—or more—per month.
What we are looking for:
- Proven experience in account management, business development or technical sales
- Strong mathematical aptitude and technical interest or capability
- Confidence engaging with technical and operational customer stakeholders
- A customer-focused approach, strong communication skills and commercial acumen
- A current driver’s license and willingness to travel
Highly Advantageous
- Experience with bearings and/or power transmission products
- Ability to read and interpret technical engineering drawings
- Experience selling into heavy manufacturing, petrochemical, agriculture or power generation industries
What We Offer:
We offer more than just a job — we offer a long-term career.
- Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
- Career progression: Build a long-term career with clear development pathways, supported by free webinars, training events and learning courses.
- Comprehensive benefits: Incentive, Motion-provided uniforms, parental-leave top-up support and confidential wellbeing support through our Employee Assistance Program.
- Health and wellbeing: Enjoy up to $30 flu vaccination rebate and discounted Bupa health insurance options.
- Give back to your community: Access one paid Good to Give volunteer leave day each calendar year, in addition to your standard leave entitlements. Participate in community engagement initiatives, including opportunities to support organisations such as the Red Cross and many more.
- Recognition that matters: Celebrate your contribution through peer recognition, service-milestone awards and our employee referral program.
About Motion
We provide high quality hardware including, bearings, power transmission, Fluid power fittings, seals, power tools and consumables to engineering, mining, transport, defence, manufacturers, civil infrastructure, and the trades, serviced by our 100 plus Branches around Australia.
With 1300 staff members in Australia, we focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.
So, if you are interested in joining our group don’t wait, apply now, and let us help you empower your career in motion with us!
MOTION is an equal opportunity employer
You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.
If this sounds like the opportunity for you, click "Apply for this job" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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