Inside Sales Representative
At a glance
Mid-level Account Executive role at Freudenberg. Asheville · full-time · $65,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Build account relationships through phone and email prospecting, service, and ongoing customer support
- Sell products and services by discussing benefits, creating quotes, and resolving customer issues
- Chase inbound leads from the website, phone, email, and social media, then move qualified opportunities forward
- Handle assigned small accounts independently while finding openings for additional sales
- Keep prospects and leads organized in Crisp CRM and serve as a regional CRM representative
What you bring
- A bachelor’s degree or relevant professional experience meets the stated education requirement
- Working knowledge of Microsoft Office, especially Excel and Outlook, plus SAP and Crisp CRM exposure
- Strong written and spoken communication, including polished customer emails and client documents
- Telesales ability supported by negotiation skill, professional phone conduct, and careful prioritization
Who this fits
This role suits a mid-level inside sales professional who can manage smaller accounts independently and respond quickly when customer needs are time-sensitive. You’ll work from Asheville and use phone, email, social media, Microsoft Office, SAP, and Crisp CRM throughout the role.
From the employer
Working at Freudenberg: We will wow your world!
Responsibilities:
Pro-actively develops and manages strong business relationships using telephone and email resources to prospect accounts by providing exemplary service and support.
Consultatively sells products and services, promoting benefits, preparing quotes, following up on sales orders and sample requests, and solving customer related problems. At some point, the lead/customer may transfer to a Sales Manager (and/or Customer Service Representative).
Follow-up and proactively approach leads which come in via external methods (e.g., website, phone, email, social media)
Independently managing small accounts assigned to drive new sales opportunities
Track and monitor leads/ prospects and file in CRM (Crisp); become a CRM Regional Representative.
Qualifications:
Bachelor Degree or Relevant Work Experience
Relevant post qualifying certifications (SAP, Microsoft office, Crisp CRM system)
Ability to work well and prioritize in time-sensitive situations where customer satisfaction is the ultimate goal. Act with a sense of urgency.
Proficient in the use of Microsoft (MS) Office, with focus on demonstrated working knowledge of MS Excel and MS Outlook
Excellent verbal and written communication skills and, in particular, the ability to craft professional e-mails and client-related documents
Highly effective telesales skills, including professional demeanor, artful negotiation skills, and outstanding phone etiquette
$65,000 USDCompensation for this position will be determined by the candidate's qualifications, experience, education, and overall alignment with the role's responsibilities.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
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