Executive, Account Management
At a glance
Mid-level Account Management role at Frenckengroup. Selangor · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Track customer orders across teams so completion and delivery stay on schedule
- Chase sales-order fulfilment and keep customers informed about progress
- Create, check, and control quotations together with their supporting paperwork
- Build relationships with current and prospective customers through regular liaison
- Compile monthly sales updates while monitoring project milestones and deliverables
What you bring
- A diploma or equivalent credential in any field is required
- Bring at least one year in customer service or sales administration, preferably in manufacturing
- Work confidently with Microsoft Office, with SAP knowledge providing an advantage
- Communicate effectively across levels and stay organized, proactive, and consistent with follow-up
Who this fits
This role suits a mid-level account management professional who can coordinate orders, documentation, customers, and project tracking. You will work in Selangor, Malaysia, on a full-time basis, with a five-day work week and flexible work arrangement stated.
From the employer
MECHATRONICS MALAYSIA
Frencken Mechatronics Malaysia pride ourselves on our commitment as a full-service main supplier with a strong reputation as a problem-solving technology partner for the manufacture of high-precision industrial machinery and capital equipment for global original equipment manufacturers (OEMs). Since our establishment in 2005, we have diligently served renowned global leaders in semiconductor, industrial automation, analytical, and medical industries.
Our core competencies in the development and production of precision-engineered systems, complete machines, complex electromechanical assemblies, high-precision parts and components, as well as global supply chain management, have positioned us as a key player in the manufacturing sector.
Key Responsibilities
Monitor customer orders across departments to ensure timely completion and delivery.
Follow up on sales order fulfilment and update customers on order status and progress.
Prepare, review, and manage quotations and related documentation.
Liaise with existing and potential customers to strengthen business relationships.
Prepare monthly sales reports and track project milestones and deliverables.
Maintain and enhance long-term relationships with key customers.
Requirements
Diploma or equivalent qualification in any discipline.
Minimum 1 year of experience in customer service or sales administration — experience in a manufacturing environment is an added advantage.
Proficient in Microsoft Office; knowledge of SAP System is an advantage.
Strong communication and interpersonal skills, with the ability to engage effectively at all levels.
Excellent planning, organizational, and follow-up skills.
Proactive, positive, and team-oriented attitude.
WHAT BENEFITS DO WE OFFER
5-Days Work Week
Attractive Remuneration Package
Transport Allowance
Handphone Allowance
Medical & Dental Claim
Lunch Subsidies
Yearly increment & bonus
Uniform provided
All Selangor Public Holidays
Comprehensive insurance coverage
Conducive working environment
Training & development provided
Opportunity to excel & growth
Flexible work arrangement
APPLY NOW
Interested? Send your resume or contact Ms. Anida:
hr.fmmsb@frenckengroup.com
+603-8911 0222
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