Service Sales Specialist
Johannesburg Full-time Mid-level Account Executive
At a glance
Mid-level Account Executive role at Find a job at GEA. Johannesburg · full-time.
Pay not stated
RoleAccount Executive
SeniorityMid-level
LocationJohannesburg
EmploymentFull-time
PostedOct 12, 2026 · 1d ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Review customer quote requests, clarify what they need and focus sales efforts with colleagues and the PFP Service head
- Find add-on sales with project teams, then sell spare parts, repairs, service projects and field service
- Visit customers, present service options, record plans and meeting notes in CRM, and pursue further orders
- Quote and follow through on large-project parts and repairs, negotiate commercial terms, and support service work on site
What you bring
- A commercial qualification backed by a technical background
- Five years working with separation and homogenization equipment
- Experience supporting equipment life-cycle services in engineering or FMCG, plus Microsoft Office skills
Who this fits
This mid-level sales role suits someone who can combine customer-facing sales with practical service support. Customer travel and some on-site service execution are part of the work.
From the employer
GEA is a global leader in the production of Centrifugal Separators and Piston Homogenizers. In the Pure Flow Processing (PFP) division within GEA, we look after the spare part supply and maintenance of all Separator, Decanter, Homogenizer, Valve and Pump equipment sold.
We are looking to strengthen our partnership with our customers by enhancing our team with a skilled Service Sales Specialist for Separation and Homogenization.
We are looking to strengthen our partnership with our customers by enhancing our team with a skilled Service Sales Specialist for Separation and Homogenization.
Responsibilities / Tasks
Responsibilities / Tasks
- Drive Service Sales activities for Separation and Homogenization within PFP.
- Reviewing RFQs and clarifying customer requirements.
- Prioritize initiatives through close engagement with peers & Head of PFP Service.
- Develop, implement, and utilize Service Sales tools – I-Base and CRM and other tools currently under development.
- Operate in partnership with new equipment / project sales teams to identify “up-sell” and “cross-sell” opportunities, to maximize revenue and improve overall customer experience.
- Effect sales of GEA PFP equipment services for GEA Africa; representing the company in a professional manner in the fields of spare parts, repairs and field service.
- Travel to potential and existing customers (iBase) - securing additional orders / agreements for spare parts, repairs, service projects, and field service. The customer visits shall include necessary presentations / demonstrations as required to enhance the sales opportunity and promote GEA. These visits need to be planned on CRM and minutes included.
- Actively promote smaller scale projects (Upgrades / Modernization).
- Assist with large project spare parts / repair orders – provide quotes, follow up and ensure the sale is executed in a timely manner.
- Participate in the negotiation of offers, quotations, and contracts (T&Cs).
- Self-starter to complete tasks in a timeous manner.
- Assist with on-site execution of services and small-scale service projects.
Your Profile / Qualifications
- Commercial Qualification with technical background.
- 5 years' experience in Separation and Homogenization equipment.
- Skills in providing support for life cycle services in an Engineering or FMCG environment.
- Ms Office.
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