Solutions Engineer- Monterrey
At a glance
Mid-level Solutions & Sales Engineering role at Ffive. Remote, Mexico · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Present the products in detail and run customer demonstrations during sales engagements
- Turn customer needs into technical proposals and solution configurations
- Support sales teams with technical guidance throughout each opportunity
- Handle basic troubleshooting, escalating harder problems to senior engineers
- Track industry changes, competing products, and developing technologies
What you bring
- Working knowledge of network infrastructure and highly available system designs
- Understanding of public and private cloud, virtualization, Kubernetes, and web application architectures
- Knowledge of HTTP, TLS, SSL, and PKI concepts
- Some programming exposure in Python, JavaScript, or Golang
- Experience creating and presenting demonstration environments
Who this fits
You’ll suit a mid-level solutions engineering role supporting sales with technical presentations, designs, and troubleshooting. The position is remote with a Mexico homebase and is based in Monterrey, Nuevo Leon, Mexico. You’ll work with general direction while using judgment within established guidelines.
From the employer
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Role Overview
Solutions Engineer supports the sales organization by providing technical expertise, product demonstrations, and solution design support for customer engagements. The role operates with moderate supervision, begins exercising independent judgment within defined guidelines, and impacts closely related teams such as Sales Engineering and Sales Management.
This position is based in Monterrey, Nuevo Leon, Mexico.
What You’ll Do
Conduct detailed product presentations and demonstrations for customers.
Prepare technical proposals and configurations aligned to customer requirements.
Partner with sales teams to understand customer needs and provide technical support throughout the sales cycle.
Provide basic troubleshooting assistance and escalate complex issues to senior engineers as needed.
Stay current on industry trends, competitor offerings, and emerging technologies.
Scope & Autonomy
Handles assignments of minimally complex scope using judgment within established guidelines.
Receives general direction on new assignments and minimal instruction on day-to-day work.
Work is reviewed based on general procedures and milestones, with manager input as needed.
What You’ll Bring
Familiarity with network infrastructure and high-availability architectures.
Understanding of cloud and virtualization technologies, including public and private cloud environments.
Detailed understanding of web protocols and application architectures (HTTP/TLS/SSL).
Exposure to programming languages such as Python, JavaScript, or Golang.
Understanding of Kubernetes concepts and architectures.
Familiarity with PKI concepts.
Experience building and presenting demo environments
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
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