Solutions Engineer
At a glance
Mid-level Solutions & Sales Engineering role at Acronis. Remote, Colombia · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Work with sales teams and partners to shape technical solutions for service providers and end customers
- Lead product demos and pitches, explain technical value, and advise customers through the sales cycle
- Run customer evaluations and proof-of-concept work, troubleshooting issues to secure technical wins
- Gather customer needs, design and price-fit solutions, and prepare responses to RFI and RFP requests
- Coordinate platform integrations and share customer and market feedback with product and engineering teams
What you bring
- At least four years in a relevant role, with experience designing backup, disaster recovery or storage solutions
- Hands-on security knowledge in areas such as ransomware protection, endpoint detection or email security
- Experience with cloud services such as Microsoft 365 or Google Workspace and knowledge of Microsoft operating systems
- Fluent English and the ability to explain technical and business value clearly to customers
Who this fits
This mid-level role suits an engineer ready to take a step up in cybersecurity and AI, rather than a senior-level candidate. You’ll work across pre-sales and post-sales activities with customers, partners and sales teams. The role is remote in Colombia and includes domestic and international travel.
From the employer
As a Sales Solutions Engineer at Acronis, you will join an amazing, global team of smart, passionate and knowledgeable Solution Engineers. Your key priority will be to work closely with the Sales Team to execute technical pre-sales and post-sales activities that will advance all aspects of the sales cycle. You will work directly with partners and customers to fully understand their requirements in Cyber Security. We are not looking for a senior SE but rather an SE that is looking to step up into their next role within Cyber Security and AI.
WHAT YOU'LL DO
- Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers.
- Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle.
- Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions.
- Analyze business requirements, market strategies, and policies relating to data protection.
- Manage strategic accounts collaborating with Acronis Account Managers to influence and develop sales strategies.
- Facilitate customer evaluations and proof of concept activities for Acronis solutions.
- Perform technical troubleshooting and secure technical wins during the pre-sales process.
- Position solutions that address customer business problems and act as a technical advisor.
- Conduct hands-on demonstrations and knowledge transfer of Acronis solutions to customers and partners.
- Gather technical requirements, develop cost-effective solutions, and present them to prospects.
- Develop responses to RFIs & RFPs.
- Assist in integrating MSPs RMM platforms with the Acronis Platform and work closely with cross-functional teams.
- Understand complex customer needs and develop innovative solutions.
- Provide customer and market feedback to Product Management, Engineering, and other Acronis teams.
WHAT YOU BRING
- At least 4-5 years of experience in a relevant position
- Cloud-based applications such as Microsoft 365 and Google Workspace
- Backup, Disaster Recovery, and Storage solution design experiences
- Security experience in one or more of the following areas:
- Antivirus / Ransomware Protection
- EDR/MDR/XDR
- Email Security
- Network Security - Knowledge of Microsoft Operating Systems (Linux or other operating systems beneficial)
- The ability to articulate technical and business value propositions
- Experience in customer and sales opportunity management practices
- Must be a good listener, creative, intuitive, a team player, and have the ability to resolve problems
- A high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high level of accuracy
- Should be an articulate, persuasive, and polished oral and written communicator, able to discuss and negotiate around technical issues effectively
- Fluent in English
- Ability to travel (including international)
*Please submit your CV in English - THANK YOU!
WHO WE ARE
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 21,000 service providers to protect more than 750,000 businesses.
Our corporate culture centers on innovation, accountability, and impact. We encourage our people to think boldly, challenge conventional approaches, and take ownership of outcomes. As a member of our global “A-Team,” you’ll operate in a high-growth, fast-paced environment where resilience, adaptability, and a commitment to continuous improvement drive success.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances
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