Inside Sales Representative - Waterworks
At a glance
Mid-level Account Executive role at Ferguson (Ferguson Experienced). Kansas City · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Support sales staff by mapping project work, finding prospects, and answering customer questions
- Help prepare proposals, contracts, and other paperwork needed to close sales
- Coordinate sales initiatives, monitor assigned work, and keep deliverables on schedule
- Learn customer needs, resolve concerns, share product information, and record feedback
- Arrange customer deliveries, answer general sales calls, and work across the warehouse, pipe yard, and counter
What you bring
- A bachelor’s degree is preferred, with one to three years of experience accepted instead
- You bring a clear interest in sales and learning products, services, technology, and processes
- You consistently take initiative, pursue results, help customers, and adapt when circumstances change
- You can use a customer relationship management platform and phone system effectively
Who this fits
This role suits someone pursuing a sales-focused path who is comfortable learning through customer support and operational work. You’ll work Monday through Friday from 7:00 AM to 4:00 PM in Kansas City. The position includes training and duties in the warehouse, pipe yard, and sales counter.
From the employer
Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Are you hands-on, customer-focused, and ready to grow your career or step into an entry-level opportunity to start your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up.
Schedule: Monday through Friday, 7:00 AM to 4:00 PM
Responsibilities
Provide support to the sales team in various tasks such as outlining project tasks and timelines, prospecting for new leads, and handling customer inquiries
Assist in the development of sales proposals, contracts, and other documentation required for closing deals
Support sales projects and initiatives by coordinating tasks, tracking progress, and ensuring timely completion of deliverables
Interact with customers to understand their needs, address inquiries, and provide information about products or services
Capture feedback from customers to identify areas for improvement and enhance the overall customer experience
Take the initiative to learn new sales techniques, tools, and technologies that can contribute to your success in the role
Coordinate deliveries on behalf of customers.
Answer sales calls for general information, addressing and resolving customer concerns or questions.
Ability to effectively use customer relationship management (CRM) system and phone system.
Responsibilities include training and working in the warehouse, pipe yard and at the sales counter
Qualifications
Bachelor’s degree from an accredited university preferred; 1-3 years of experience accepted in lieu of bachelor’s degree
Exhibit a strong desire to be in a sales-focused role, and to learn about products, services, sales technologies, and processes at Ferguson
Innately self-motivated with a consistent track record of driving results
Possess a natural penchant for assisting customers and addressing their needs effectively
Demonstrate an ability to be flexible and open to change
Previous professional experiences or internships in Sales, preferred
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
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Pay Range:
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$18.71 - $29.92-
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
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This role is Bonus or Incentive Plan eligible.
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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
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