Inside Sales Representative-PVF
At a glance
Mid-level Account Executive role at Ferguson (Ferguson Experienced). Buffalo · full-time · no salary stated · we estimate $87,500–$180,000 across the United States.
Ferguson (Ferguson Experienced) has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Work with sales associates to select products and solutions that meet customer needs
- Prepare prompt quotations and accurate sales orders for a personalized buying experience
- Arrange customer deliveries and handle sales calls for information or issue resolution
- Use the CRM and phone systems to respond to questions and manage customer interactions
What you bring
- Three to five years in sales or customer service is preferred for this role
- Industrial pipes, valves, and fittings knowledge at the same experience level is preferred
- You can upsell, make timely decisions, and respond quickly when customers need help
- You can work at speed, honor commitments, build relationships, and learn products and processes quickly
- Basic digital skills, including Microsoft Office, are required
Who this fits
This role suits a customer-focused inside seller who can solve product questions, support sales associates, and follow through quickly. The schedule runs Monday through Friday from seven in the morning to four in the afternoon, and the position is based in Buffalo.
From the employer
Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Are you hands-on, customer-focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring and Inside Sales Representatives who are ready to help customers, solve problems, and learn the business from the ground up.
Schedule: Monday- Friday 7am -4pm
Responsibilities
- Work together with Sales associates to support customer needs by determining the best products and solutions.
- Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
- Coordinate deliveries on behalf of customers.
- Answer sales calls for general information, addressing and resolving customer concerns or questions.
- Ability to effectively use customer relationship management (CRM) system and phone system.
Qualifications
- 3-5 years of sales and/or customer service experience is preferred.
- 3-5 years of Industrial Pipes, Valves and Fitting knowledge preferred
- Exhibit strong skills for sales, including the ability to upsell.
- Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
- Ability to react well in a fast-paced environment & follow through on commitments.
- Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
- General digital literacy including Microsoft Office.
- Ability to quickly learn product knowledge and processes.
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
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Pay Range:
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$18.71 - $29.92-
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
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This role is Bonus or Incentive Plan eligible.
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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
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