Inside Sales Representative - Commercial
At a glance
Mid-level Account Executive role at Ferguson (Ferguson Experienced). Halethorpe · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build detailed quotes and pricing proposals for products and services tied to customer projects
- Track bids, investigate projects, and help prospect for new commercial sales opportunities
- Equip outside sales representatives with product and technical details for utility-market customers
- Keep customer documents current with product information and solution details
- Coordinate customers, internal teams, orders, invoicing, and resolution of technical or service issues
What you bring
- Bring one to three years in sales support, customer service, or a related position
- Use Microsoft Office and handle everyday digital work comfortably
- Organize projects effectively and learn product information and processes quickly
- Developing ability in prospecting, negotiation, persuasion, and closing supports the role
Who this fits
This role suits someone at an early-to-mid sales-support level who is organized, detail-oriented, and comfortable helping move opportunities and orders forward. Plumbing experience can help, as can work in a target-driven sales setting or project management. You will work in Halethorpe, Monday through Friday from 8:30am to 5pm, plus one Saturday each month from 7:30am to noon.
From the employer
Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
We are seeking a motivated and detail-oriented Inside Sales Representative to join our team, located in Halethorpe, MD.
Schedule:
M-F 8:30am - 5pm, plus one Saturday per month from 7:30am - 12pm.
Key Responsibilities:
Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
Develop and maintain customer documentation that outlines product information and solution details.
Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
Maintain regular, reliable attendance and complete other duties as assigned.
Qualifications:
1 to 3 years of experience in a sales support, customer service, or related role.
Experience in a target-driven sales environment preferred.
Plumbing industry experience is a plus.
Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
Strong organizational and project management skills; experience in project management is a plus
General digital literacy including Microsoft Office.
Ability to quickly learn product knowledge and processes.
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
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Pay Range:
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$19.65 - $31.41-
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
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This role is Bonus or Incentive Plan eligible.
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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
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