Regional Director, Solutions Engineering, Enterprise
At a glance
Director-level Solutions & Sales Engineering role at Factory. San Francisco · full-time · no salary stated · we estimate $193,750–$265,250 across the United States.
Factory has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Build the enterprise solutions engineering team by setting its hiring profile and recruiting its first engineers
- Create and refine how the team handles discovery, pilots, reviews, rollout, adoption and account growth
- Track technical wins, pilot-to-production progress and adoption, then use those measures to guide coaching
- Work with sales leaders and account executives on discovery, demos and proofs of concept tied to customer outcomes
- Stay hands-on with key accounts, stepping in on complex evaluations, troubled deployments and high-stakes deals
What you bring
- At least four years leading enterprise solutions engineering or related customer-facing technical teams across pre- and post-sales
- Experience building or scaling at least one team from a small starting point, plus a record of hiring senior technical talent
- Strong technical grasp of software development workflows, developer tools, CI/CD and AI coding tools
- You can work closely with sales while preserving technical rigor and customer trust
Who this fits
This suits a hands-on people leader who can build a team while personally supporting enterprise accounts and working with senior customer stakeholders. The role is based in San Francisco and requires working in the office five days a week.
From the employer
About Factory
Our mission is to create a world where software builds and improves itself.
We build the platform for self-improving software development, helping the world's largest enterprise engineering teams turn their organizations into autonomous software factories. Customers including Nvidia, Blackstone, Royal Bank of Canada (RBC), Palo Alto Networks, Adobe, and T-Mobile run Factory to ship code, review PRs, run tests, and deploy continuously - getting smarter with every cycle.
In 2026, we raised $200M at a $5B valuation, bringing our total funding to over $400M. We are backed by world-class investors and operators including Khosla Ventures, Sequoia, Blackstone, Ali Ghodsi (CEO of Databricks), and Frank Slootman (Former CEO of Snowflake).
About the Role
Factory is hiring a Solutions Engineering Manager to build the Enterprise Solutions Engineering team. Our Enterprise Solutions Engineers own the full customer lifecycle, pre-sales and post-sales: discovery, demos, proofs of concept, security and architecture reviews, pilot delivery, and the ongoing adoption and expansion of Factory once a customer is live. You will help build out the team, define how it runs, and own both the technical win and the production outcome for our fastest-growing Enterprise accounts.
You will hire and coach the people who do this work, set the standard for how it is done, and stay close enough to the accounts to do it yourself when it matters. You will work directly with Enterprise Sales leadership, and closely with Product and Engineering. This is a hands-on, zero-to-one leadership role at the intersection of Sales, Product, and Engineering. It suits someone who combines real technical fluency, strong people leadership, and sound judgment under deal pressure.
What you will do and achieve
Build the Enterprise Solutions Engineering team: define the hiring profile, recruit and close the founding Solutions Engineers, and grow the team with the Enterprise pipeline
Design and iterate the team's operating playbook across the full lifecycle: discovery, pilot scoping, success metrics, security and compliance reviews, production rollout, and ongoing adoption and expansion
Own the team's technical win rate, time-to-technical-win, pilot-to-production conversion, and post-sales adoption and expansion; report them to GTM leadership and use them to coach the team
Partner with Sales leadership and Account Executives to run high-quality technical discovery, demos, and proofs of concept that tie directly to customer outcomes
Carry accounts directly while the team ramps, and serve as the escalation point for complex evaluations, at-risk deployments, and high-stakes Enterprise deals, including CTO, VP Engineering, and Security stakeholders
Onboard, coach, and develop Solutions Engineers; set clear expectations, career paths, and performance standards, and shorten ramp time with structured enablement
Act as the voice of the field internally, feeding customer and prospect insight back to Product and Engineering
Qualifications
You do not need to meet every requirement to be a strong candidate. If this role excites you and you have related experience, we encourage you to apply.
4+ years leading Enterprise Solutions Engineering, Field Engineering, Solutions Architecture, or customer engineering teams in enterprise software, spanning pre-sales and post-sales, including at least one team you built or scaled from a small starting point
A strong hiring track record: you know how to source, assess, and close senior technical customer-facing talent
A strong technical foundation and fluency in modern software development workflows, developer tooling, CI/CD, and AI coding tools
Proven ability to partner with Sales while protecting technical integrity and customer trust
Comfort in high-pressure, customer-facing environments; you can take over a stalled evaluation or a struggling deployment and move it forward
Operational discipline: you track technical win rates and pilot outcomes and run a team on the numbers, not on anecdotes
Executive presence and clear communication with developers, architects, and CTOs alike
A builder and player-coach mindset: you thrive in a fast-moving startup and create structure where little exists
Nice to have
Hands-on experience with agentic coding tools, LLM-based products, or developer platform sales
Background as a software engineer or in a technical consulting role
Experience standing up a new team or function for a high-growth company
This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)
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