Technical Sales Consultant (Cape Town)
At a glance
Mid-level Solutions & Sales Engineering role at FAAC Technologies. Remote, South Africa · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build installer relationships in Cape Town by improving their product knowledge and sales approach
- Help installers promote Centurion’s products and services, including upsell and cross-sell opportunities
- Visit sites to support installations, diagnose problems, and handle escalations with advanced product knowledge
- Train installers in the field and represent the brand during product-awareness activities
- Log installer contact in Zoho or other systems, then submit weekly reports on visits, feedback, trends, and sales
What you bring
- Matric or an equivalent qualification, with an electrical or electronic engineering diploma or N4 advantageous
- At least three years in technical sales or field support, preferably in access automation or electronic security
- A dependable vehicle and a valid driver’s license
- Reliable internet for VoIP, remote meetings, and CRM work
Who this fits
You’ll suit a mid-level role combining installer relationships, technical field support, training, and sales development. The role is based in Cape Town and is remote, but requires site visits and a reliable vehicle. Familiarity with Centurion Systems products and applications would strengthen your fit.
From the employer
Centurion Systems is proud to be part of the global FAAC Technologies Group.
At FAAC Technologies, as a Sales Consultant, you’ll find the best of both worlds: the reach of a global corporation with the close-knit culture of a local business.
With operations in over 30 countries, here you can build a truly international career, without compromising the autonomy and flexibility that allows you and your clients to unlock new possibilities.
Main Responsibilities:
Establishing strong relationships with our installer base in the Cape Town region, assisting them by developing their product knowledge and sales approach. Be an effective conduit between the installers and Centurion service departments.
Channel Development & Product Promotion:
• Supporting and empowering installers to promote the full Centurion product and service offering.
• Encouraging, upselling and cross-selling through installer channels.
• Adding potential new installers to expand the network.
Advanced Field Support:
• Conducting site visits to support installations, diagnostics and escalations for installers.
• Providing technical guidance to installers using advanced product knowledge.
• Escalating unresolved issues to Centurion’s Product Quality or Technical Support teams.
• Documenting site visit outcomes, including technical notes and feedback to enhance development and support processes.
Training & Enablement:
• Identifying and delivering product training in the field.
• Supporting product awareness campaigns and act as a brand ambassador during installer engagements.
System & Process Integration:
• Booking and logging all installer interactions in Centurion’s CRM (e.g. Zoho) and ticketing systems.
• Using company-provided communication platforms (chat, email, telephony) for internal and external coordination.
• Submitting weekly strategy reports based on site visits, installer feedback, market trends and sales activities.
• Providing input on local market trends and competitor activities.
Qualifications and other Requirements:
• Matric or equivalent - Technical Diploma or N4 in Electrical/Electronic Engineering (advantageous)
• Minimum 3 years in a technical sales or field support roles, preferably in the access automation or electronic security industry
• Familiarity with Centurion Systems products and application is a strong advantage.
• Reliable vehicle with a valid driver’s license
• Stable internet connection for VoIP, remote meetings and CRM usage
Not this one either?
Claude or ChatGPT reads the other 90,870 for you.
Get better matches →
