Senior II Technical Account Manager
At a glance
Senior Account Management role at Fa Extu Saasfaprod1. Remote, Germany.
Pay not stated Technical Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Serve as a technical adviser to strategic enterprise customers using Guardicore Segmentation
- Help customers put Zero Trust segmentation in place and improve how they use the platform
- Guide customer success, adoption, and strategic value across the technical relationship
- Apply technical expertise to troubleshoot customer issues and support growth and expansion
What you bring
- You have worked in a customer-facing technical position such as TAM, solutions engineering or security engineering
- You understand networking basics, including TCP/IP, firewalls, routing and segmentation
- You know cybersecurity concepts such as Zero Trust, microsegmentation and threat detection
- You have practical experience with Linux or Windows and have supported large enterprise customers in EMEA
- You can troubleshoot technical problems and communicate fluently in both English and German
Who this fits
This senior role suits someone with customer-facing technical experience who can advise large enterprise customers on security and segmentation. The position is remote in Germany and requires fluent English and German.
From the employer
Are you excited to work with innovative security products? / Does the prospect of a career in cybersecurity inspire you?
Do you enjoy working with innovative solutions and helping enterprise customers to achieve their desired outcomes?
Join Akamai's Enterprise Security Group Customer Success Team!
We're always looking for new people to further our purpose of making life better for billions of people, billions of times a day by powering and protecting businesses online.
Partner with the best
As a Senior Technical Account Manager (TAM) for Guardicore Segmentation at Akamai Technologies, you will act as a trusted technical advisor to our strategic enterprise customers. You will guide them in implementing and optimizing Zero Trust segmentation strategies, ensuring they maximize the value of our platform while strengthening their security posture.
As a Senior Technical Account Manager, you will be responsible for:
- Owning the Technical Relationship
- Driving Customer Success & Adoption
- Delivering Strategic Value
- Demonstrating Technical Expertise & Problem Solving
- Driving Growth & Expansion
Do what you love
To be successful in this role you will:
- Have relevant experience in a customer-facing technical role (TAM, Solutions Engineer, Security Engineer, or similar)
- Have solid understanding of networking fundamentals (TCP/IP, firewalls, routing, segmentation)
- Have experience with cybersecurity concepts (Zero Trust, microsegmentation, threat detection)
- Have hands-on experience with Linux/Windows environments
- Have solid troubleshooting and problem-solving skills
- Have experience working with large enterprise customers in EMEA and be fluent in English and German
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
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