Internal Communications Strategic Partner
At a glance
Mid-level Communications role at Fa Evzu Saasfaprod1. PA, United States · full-time.
Pay not stated Communications salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Advise regional, medical group, and business support executives on internal communication priorities
- Build communication plans that strengthen alignment, trust, pride, ownership, and employee engagement
- Create stories, speeches, newsletter articles, blog posts, presentations, and other executive messages
- Measure communication plans, add results to dashboards, and use evidence to improve planning
- Coordinate integrated work with Marketing & Patient Communications, Public Relations, and Creative Services
What you bring
- A bachelor’s degree and at least seven years in communications, journalism, or public relations
- Experience communicating within a large, complex healthcare organization
- Strong journalistic writing, copyediting, project management, and organizational skills
- Comfort using communication platforms and adopting new technology, including artificial intelligence
Who this fits
You’ll suit this role if you can counsel senior leaders, write for varied internal audiences, and coach communications specialists. The position includes periodic travel estimated at fifteen percent, mainly for meetings, training, and visits to system locations. You’ll also handle photography and videography and work closely with cross-functional communications teams.
From the employer
General Summary
Serves as a trusted advisor to senior leaders, driving internal communication strategies that align with business objectives and foster a connected, informed, and engaged workforce. This role combines strategic insight with storytelling expertise to craft clear, compelling messaging across internal channels, ensuring alignment with organizational values and priorities. Collaborates closely with cross-functional teams, shapes the employee experience, supports change initiatives, and amplifies leadership voice throughout the organization. Must be exceptional strategists, advisors and creative thinkers and enjoy being part of a highly collaborative, innovative, and data-driven Marketing and Communications function.
Duties and Responsibilities
Essential Functions:
- Advances WellSpan’s strategic plan by developing best-in-class internal communication approaches that drive alignment, pride, trust and ownership in the mission, vision, values and strategic priorities of the organization.
- Provides strategic internal communications counsel to regional, medical group and business support executives. Identifies priorities, develops internal communications plans and drives measurable results in internal alignment, pride, trust and ownership leading to higher engagement.
- Develops a deep understanding of all internal audiences and how to most effectively connect with them through executive communications, storytelling, internal news, events and other communication activities
- Crafts high impact internal communications that engages both the hearts and minds of internal audiences. Examples include feature stories, speeches, newsletter articles, blog posts, and presentations. Leverage technology and artificial intelligence for consistent messaging and style appropriate for the various channels.
- Develops metrics for all communication plans, contributes to function’s dashboards and embraces evidence-based communication planning.
- Works collaboratively with Marketing & Patient Communications, Public Relations and Creative Services to deliver high impact integrated plans.
- Regularly scans internal and external environment for best practices and opportunities; manages issues and opportunities impacting the system’s reputation and brand.
- Ensures compliance with WellSpan brand identity and nomenclature standards across all services, physician practices and facilities within local system of care, as well as Marketing and Communications.
- Responsible for photography and videography of system functions and other related activities.
- Serves as a role model and coach to internal communications specialists and oversight on tactical execution.
Common Expectations:
- Maintains established policies and procedures, objectives, quality assessment and safety standards.
- Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
- Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
Travel Requirements:
- Estimated Amount: 15% - Periodic travel required primarily for meetings, trainings, and periodic visits to clients, project sites, or system locations.
Qualifications
Minimum Education:
- Bachelors Degree Required
Work Experience:
- 7 years Experience in Communications, Journalism or Public Relations, preferably with experience in a large, complex healthcare organization. Required
- Experience in Communications, Journalism or Public Relations in a large, complex healthcare organization. Preferred
Knowledge, Skills, and Abilities:
- Excellent written/oral communications, interpersonal and organizational skills.
- Strong computer skills and willingness to embrace new technology and artificial intelligence.
- Strong journalistic writing, copyediting and project management skills.
- Familiarity with internal communications platforms and tools (e.g., Yammer, intranet systems).
- Strong project management and organization abilities.
- Strong collaborator with the ability to coach and mentor peers.
Benefits Offered:
- Comprehensive health benefits
- Retirement savings plan
- Paid time off (PTO)
- Education assistance
- Financial education and support, including DailyPay
- Expanded Paid Parental Leave
For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)
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